Positive Options for Infertility & Adoption

After speaking with the office staff regarding the complaint filed by [redacted] The following is our rebuttal to her complaint On May 5th, May 8th and May 16th [redacted] p called in a service request for no air conditioning at [redacted] ***This request was completed on May 18th, by Maintenance Supervisor, [redacted] One June 13th another service request was called in by the resident stating that the A/C had stopped working againThis request was completed on June 18th by Maintenance Supervisor, [redacted] Our maintenance staff alternate working on-call on the weekendsShould you have any additional questions please feel free to contact [redacted] at [redacted] ext [redacted] Sincerely, Isabel Guerra Office Manager

After speaking with the office staff regarding the complaint filed by [redacted] The following is our rebuttal to her complaint. 1.        On May 5th, May 8th and May 16th [redacted]p called in a service request for no air conditioning at [redacted]. This...

request was completed on May 18th, 2015 by Maintenance Supervisor,        [redacted] 2.        One June 13th another service request was called in by the resident stating that the A/C had stopped working again. This request was completed on June 18th by Maintenance Supervisor, [redacted] 3.        Our maintenance staff alternate working on-call on the weekends. Should you have any additional questions please feel free to contact [redacted] at [redacted] ext [redacted] Sincerely, Isabel Guerra Office Manager