Beware! They advertise an item for sale, you purchase it, they cancel sale saying it was sold to another buyerWhy advertise it is still for sale? Why charge my credit card? Why make me wait days for a refund? Stay away from these jokers
I recently had a bad experience with Poshmark and one of their sellers vintagepolkadotm I paid for a dress thinking I would receive it after a week or soSo I waited a month and still no dressAfter connecting via their site only, no phone number available, I was only able to connect with Poshmark, never connected with the seller vintagepolkadot who took my money but never mailed the item Though I was willing to wait, the item never showed up after almost weeks, I finally cancelled my orderNot a great experienceKnow you can never connect directly with the seller and can only connect with Poshmark via emailBe very careful shopping this siteI will never shop there again! I wish I would have checked their B rating and the complaints filed against them before I shoppedBEWARE!
I ordered a Halloween shirt from Poshmark’s site on 10/14/I was contacted by the seller a few days after it had been ordered and shipped that she had swapped my purchase with another buyer’s order by mistakeI received the wrong order on 10/18/I contacted Poshmark through the website and was sent instructions to mail the package to the correct buyer with the priority mail label they sent me through emailThe other buyer was supposed to mail my correct order to meI never received itThe buyer I mailed the package to received hers on 10/26/per the USPS tracking numberI contacted Poshmark again on 10/27/and 10/29/after I communicated with the seller and found out the seller had received my order in the mail because the other buyer was never given instructions by Poshmark to mail it to me insteadDue to the delay in delivery, I decided to cancel my order since I would not have it in time for HalloweenI was not able to cancel the order on the site because the canc
I've encountered an error on the Poshmark website and android app that will not allow me to redeem my earnings via direct deposit or paper checkI've reached out to Poshmark customer support to resolve the issue on March 27, I've provided screen shots of the error that I receive, but I'm being asked to provide my bank account information via email which I do not think is smartI've since requested a paper check for my money and I've inquired about having my money sent via PayPal (which they have done before)Poshmark has not responded and will not provide an update
I purchased shoes on poshmark.com, for 650$, the first issue I had was there is no way to contact customer service by phone, which raised a red flag, the shoes finally ship, and I receieve them, the shoes are not authentic, the shoes has the sole coming up, and there is wear and tear amd marks, in the description of the shoes it specifically says, never worn, no marks or anything, which was a lieso I took pictures sent them to poshmark followed there return procedure, I was offered a dollar credit, I refused that, I dont want any used worn shoes if that was the case I would have purchased used shoes from the site, so then they offered me a dollar credit which I refused, because again these shoes were not worth the dollars that I spentToday I get an email stating they will not honor my return and I have to settle with the dollar credit, no that's not what I want, I want a full refundIt takes days to get a response this is the worst customer service ever, now I am out
Buyer beware: the item(s) you ordered and paid for may suddenly "not be available any more"And good luck trying to contact Poshmark's customer support no phone, formatted contact questions onlyOverall: Negative
I have been a seller and buyer on poshmark for years...until nowMy account was hacked and my checking acct cleaned outI emailed Poshmark and tried to contact sellers not to ship - turns out some of the sellers were in on the scamI'm disgustedI have *** and a lawyer in the familyI will not rest until my funds are recoveredI'm done with an auction site that has no recourse for criminal activity on their watchThere was a major data breech also and they never notified customersThat was back in FebruaryDO NOT use this appIt used to be fine and now it's totally a scammer's paradise primarily because of Poshmark's lack of customer service
I made the purchases on Poshmark***My first purchase was over $and the seller lied and said they were going to ship after waiting for a week on the productThey never shipped; alerted Poshmark and they gave the seller days after the week to shipI requested to get my money backSecond purchase I tried to get a hold of the seller and they never returned any of my messagesdays later Poshmark sent me an email stating that they cancelled my order because the seller said the shipping was too expensive, but the seller has the ad up for free shippingAssuming the seller knew how much the shipping would cost on the product when placing the ad on PoshmarkI sent Poshmark an email stating how unhappy I was due to their sellers not cooperating with the business that needed to be handledIt cost me time and moneyI also started that I was thinking about deleting my account if they couldn't come up with something for customer serviceI just received an email from Poshmark stating that they deleted my accountHow's that for customer service? I will NEVER EVER spend my money with Poshmark***worst online shopping experience EVER
As mentioned previously regarding order #***, we are unable to confirm whether the item was sent in this condition, as the buyer initially reported the same issueAs we were unable to determine the condition of the item before or after delivery to the buyer, we compensated the seller $Posh creditAdditionally, we are unable to provide partial refunds on ordersFor this reason we consider the case closed
I’m a seller on PoshmarkWhen you get a sale they send you a USPS label and it’s up to you to get the package to the post officeWell, USPS seems to have lost my shipment — it’s not showing as ever scanned in the first place — so I notified Poshmark of thatThey sent me the following emailYou should know that when I had trouble tracking a previous shipment and I asked them whether I should insure my shipments, and who was responsible for lost packages, I was assured that they take care of all thatTechnically, they are the shipper, since they generated the labelWell, apparently, poshmark doesn’t keep to their wordHere’s the email:
“We are sorry to hear that your package has not begun tracking for orderIt looks like the package has not been scanned into the mailstream by USPSThis typically happens when:
There is delay with USPS and the tracking will be updated after a few days
The wrong label is used for the package, i.ean older label or non-Poshmark label
The package has been temporarily misplaced by USPS
The item has accidentally not been shipped and is still lying around
We kindly ask that you check around your house and with your local post office to see if the package is still thereIf tracking does not update by Tuesday, April 17, please let us know.”
So, in other words, it’s up to me to resolve this? And two of the assumptions are that I am an it and either forgot to mail the thing or I used the wrong label? And I have to wait a full WEEK for them to even look into this? This is a two-day priority mailing I’m talking g aboutIt’s lost of it doesn’t show up in two days, right?
The sale price of the lost shipment was $I assume I am just out of pocket on that, as well as time I spent packing the item, going to the post office, and following up on the lost shipmentI think this may be my last Poshmark saleThese folks are dodgy! You have been warned
I requested a direct deposit from poshmark on *** 6th, ***I have not received the money yetI was told that by a computerized message that after *** 13th, *** if I do not receive the direct deposit then to contact themI have emailed them and called them but no replyThis is an amount of $*** which belongs to me after I sold on poshmarkThey had taken there 20% share, but why are they not responding to my emailsCan someone help me get my money plizThanku ***
I am an active seller and was recently acuses ofselling counteterfeit goods, I provided proof of authenticity and still has not been reinstated nd the support team had not contacted me eitherI have a five star selling feedback reputation and yet they made a mistake and won’t fix it
I have purchased several items from Poshmark over the last year or soJust like any other consignment site, products may not always be as describedThis does happenI had just as many good experiences, as badAnd there was resolution/refund after pictures were providedOne time I actually received two left shoesOn May 11, ***, I purchased and paid $*** for a Womens *** Rain Jacket SZ XL I asked questions, and Seller of the item used a "stock" photo from the *** website for the "Women's Arcadia II" jacket, stating to me that " I just measured againIt is 26in from the neck to the hemI even checked the website to confirmed and it also says 26in." that it was the rain jacket "stock" photo used from the website, matching the purchase price exactly as wellAlso seller stated "Like new" and only worn a few timesI received the jacket and it was not the Arcadia II jacket as picturedI owned the jacket in the "stock" photo that Seller used, and the cut is differentT
Initial Business Response /* (1000, 5, 2015/07/02) */
We have conversed with the seller and stated that we do see that the seam is coming apart in the photo that they have uploaded in their listing although they claim that there was no tear prior to the return of the item
According to USPS the
item was returned to the seller, therefore we consider the case resolved
SCAMMERS! Their “posh protection” guarantee states that if an item is received and it is not as advertised they will refund your money and assist with the return processThis couldn’t be farther from the truth!
After paying several hundred dollars for a gently worn“Authentic Gucci Belt” it was clear upon arrival that it was a counterfeit knock offAfter five emails to customer service and over one month and counting, I still have not received any responseUnbelievableThey are complicit in the scheme and by ignoring customer emails they refuse to honor their “posh protection” guarantee which is what prompted me to make the purchase in the first place Worst Customer Service I have ever experienced in my lifeWish I could give them zero stars
I purchased a purse that has an odor that prevents me from using itThe seller did not disclose this information that the purse has a chemical odor that creates allergy problems for meIf it was described properly I would have been alerted to this and NEVER purchased itPoshmark tells me the seller did not improperly represent the purseI have it in plastic bags and now I'm out the money for this defective allegedly in excellent used condition purseI want my money backI'll even ship the purse back to sellerI need a resolution to thisPlease help me
I purchase an item from Poshmark, Inc* *** *** *** *** *** *** *** *** *** ** *** on *** *** they stated on the web sight it would ship in to 5, and I would be notified when it shipped, days it's been a weekI have sent them several email, called *** they WILL NOT get back to meThe Money for the item was immediately charged to my account on *** *** $***When I check their web sight, www.poshmark.com, it states it's still processingI have never reported a problem to the Revdex.com but I feel very uncomfortable about this transaction because I am unable to get in touch with anyone at Poshmark, Inc
After having a horrible experience with Poshmark's customer service I decided to give them another try, which I deeply regretI sold another item on their site, printed the shipping label, packed it up nicely and brought it directly to my local post office on Monday, May 1stI went on Poshmark's site and click the "I shipped it button." The next day I check the status and it still said "waiting to be scanned by ***." To ensure everything went smoothly I called the Post Office who told me that they were experiencing "technical difficulties" and that their computer's were down and that they were closed and no packaged were able to be scannedI explained to them that if the package I sent out was not scanned, my payment will not be releasedI asked them if they had any proof that I could send to Poshmark and they said YESI went there the following day and picked up two pages on proof which only the Post Office had access too and they printed it out on their certified paperI immed
I have been a buyer and seller on this website for about years now I have nothing but good things to say about my experience with Poshmark Unlike other platforms, Poshmark does have both a seller and buyer protection policy I have benefited from both since I do buy ALOT and also sell As a buyer, they have refunded me funds for items I received and were not as described and as a seller they have protected me when not so honest buyers want to get a way with doing things that are not honest I truly recommend this app to sell or buy and do recommend you follow their guidelines strictly Only when you don't follow the guidelines is when you come across issues like the ones I've been reading here Almost % of the negative reviews are due to people not following their guidelines
Beware! They advertise an item for sale, you purchase it, they cancel sale saying it was sold to another buyerWhy advertise it is still for sale? Why charge my credit card? Why make me wait days for a refund? Stay away from these jokers
I recently had a bad experience with Poshmark and one of their sellers vintagepolkadotm I paid for a dress thinking I would receive it after a week or soSo I waited a month and still no dressAfter connecting via their site only, no phone number available, I was only able to connect with Poshmark, never connected with the seller vintagepolkadot who took my money but never mailed the item Though I was willing to wait, the item never showed up after almost weeks, I finally cancelled my orderNot a great experienceKnow you can never connect directly with the seller and can only connect with Poshmark via emailBe very careful shopping this siteI will never shop there again! I wish I would have checked their B rating and the complaints filed against them before I shoppedBEWARE!
I ordered a Halloween shirt from Poshmark’s site on 10/14/I was contacted by the seller a few days after it had been ordered and shipped that she had swapped my purchase with another buyer’s order by mistakeI received the wrong order on 10/18/I contacted Poshmark through the website and was sent instructions to mail the package to the correct buyer with the priority mail label they sent me through emailThe other buyer was supposed to mail my correct order to meI never received itThe buyer I mailed the package to received hers on 10/26/per the USPS tracking numberI contacted Poshmark again on 10/27/and 10/29/after I communicated with the seller and found out the seller had received my order in the mail because the other buyer was never given instructions by Poshmark to mail it to me insteadDue to the delay in delivery, I decided to cancel my order since I would not have it in time for HalloweenI was not able to cancel the order on the site because the canc
I've encountered an error on the Poshmark website and android app that will not allow me to redeem my earnings via direct deposit or paper checkI've reached out to Poshmark customer support to resolve the issue on March 27, I've provided screen shots of the error that I receive, but I'm being asked to provide my bank account information via email which I do not think is smartI've since requested a paper check for my money and I've inquired about having my money sent via PayPal (which they have done before)Poshmark has not responded and will not provide an update
I purchased shoes on poshmark.com, for 650$, the first issue I had was there is no way to contact customer service by phone, which raised a red flag, the shoes finally ship, and I receieve them, the shoes are not authentic, the shoes has the sole coming up, and there is wear and tear amd marks, in the description of the shoes it specifically says, never worn, no marks or anything, which was a lieso I took pictures sent them to poshmark followed there return procedure, I was offered a dollar credit, I refused that, I dont want any used worn shoes if that was the case I would have purchased used shoes from the site, so then they offered me a dollar credit which I refused, because again these shoes were not worth the dollars that I spentToday I get an email stating they will not honor my return and I have to settle with the dollar credit, no that's not what I want, I want a full refundIt takes days to get a response this is the worst customer service ever, now I am out
Buyer beware: the item(s) you ordered and paid for may suddenly "not be available any more"And good luck trying to contact Poshmark's customer support no phone, formatted contact questions onlyOverall: Negative
I have been a seller and buyer on poshmark for years...until nowMy account was hacked and my checking acct cleaned outI emailed Poshmark and tried to contact sellers not to ship - turns out some of the sellers were in on the scamI'm disgustedI have *** and a lawyer in the familyI will not rest until my funds are recoveredI'm done with an auction site that has no recourse for criminal activity on their watchThere was a major data breech also and they never notified customersThat was back in FebruaryDO NOT use this appIt used to be fine and now it's totally a scammer's paradise primarily because of Poshmark's lack of customer service
I made the purchases on Poshmark***My first purchase was over $and the seller lied and said they were going to ship after waiting for a week on the productThey never shipped; alerted Poshmark and they gave the seller days after the week to shipI requested to get my money backSecond purchase I tried to get a hold of the seller and they never returned any of my messagesdays later Poshmark sent me an email stating that they cancelled my order because the seller said the shipping was too expensive, but the seller has the ad up for free shippingAssuming the seller knew how much the shipping would cost on the product when placing the ad on PoshmarkI sent Poshmark an email stating how unhappy I was due to their sellers not cooperating with the business that needed to be handledIt cost me time and moneyI also started that I was thinking about deleting my account if they couldn't come up with something for customer serviceI just received an email from Poshmark stating that they deleted my accountHow's that for customer service? I will NEVER EVER spend my money with Poshmark***worst online shopping experience EVER
As mentioned previously regarding order #***, we are unable to confirm whether the item was sent in this condition, as the buyer initially reported the same issueAs we were unable to determine the condition of the item before or after delivery to the buyer, we compensated the seller $Posh creditAdditionally, we are unable to provide partial refunds on ordersFor this reason we consider the case closed
I’m a seller on PoshmarkWhen you get a sale they send you a USPS label and it’s up to you to get the package to the post officeWell, USPS seems to have lost my shipment — it’s not showing as ever scanned in the first place — so I notified Poshmark of thatThey sent me the following emailYou should know that when I had trouble tracking a previous shipment and I asked them whether I should insure my shipments, and who was responsible for lost packages, I was assured that they take care of all thatTechnically, they are the shipper, since they generated the labelWell, apparently, poshmark doesn’t keep to their wordHere’s the email:
t and either forgot to mail the thing or I used the wrong label? And I have to wait a full WEEK for them to even look into this? This is a two-day priority mailing I’m talking g aboutIt’s lost of it doesn’t show up in two days, right?
“We are sorry to hear that your package has not begun tracking for orderIt looks like the package has not been scanned into the mailstream by USPSThis typically happens when:
There is delay with USPS and the tracking will be updated after a few days
The wrong label is used for the package, i.ean older label or non-Poshmark label
The package has been temporarily misplaced by USPS
The item has accidentally not been shipped and is still lying around
We kindly ask that you check around your house and with your local post office to see if the package is still thereIf tracking does not update by Tuesday, April 17, please let us know.”
So, in other words, it’s up to me to resolve this? And two of the assumptions are that I am an i
The sale price of the lost shipment was $I assume I am just out of pocket on that, as well as time I spent packing the item, going to the post office, and following up on the lost shipmentI think this may be my last Poshmark saleThese folks are dodgy! You have been warned
I requested a direct deposit from poshmark on *** 6th, ***I have not received the money yetI was told that by a computerized message that after *** 13th, *** if I do not receive the direct deposit then to contact themI have emailed them and called them but no replyThis is an amount of $*** which belongs to me after I sold on poshmarkThey had taken there 20% share, but why are they not responding to my emailsCan someone help me get my money plizThanku ***
I am an active seller and was recently acuses ofselling counteterfeit goods, I provided proof of authenticity and still has not been reinstated nd the support team had not contacted me eitherI have a five star selling feedback reputation and yet they made a mistake and won’t fix it
I have purchased several items from Poshmark over the last year or soJust like any other consignment site, products may not always be as describedThis does happenI had just as many good experiences, as badAnd there was resolution/refund after pictures were providedOne time I actually received two left shoesOn May 11, ***, I purchased and paid $*** for a Womens *** Rain Jacket SZ XL I asked questions, and Seller of the item used a "stock" photo from the *** website for the "Women's Arcadia II" jacket, stating to me that " I just measured againIt is 26in from the neck to the hemI even checked the website to confirmed and it also says 26in." that it was the rain jacket "stock" photo used from the website, matching the purchase price exactly as wellAlso seller stated "Like new" and only worn a few timesI received the jacket and it was not the Arcadia II jacket as picturedI owned the jacket in the "stock" photo that Seller used, and the cut is differentT
Initial Business Response /* (1000, 5, 2015/07/02) */
We have conversed with the seller and stated that we do see that the seam is coming apart in the photo that they have uploaded in their listing although they claim that there was no tear prior to the return of the item
According to USPS the
item was returned to the seller, therefore we consider the case resolved
SCAMMERS! Their “posh protection” guarantee states that if an item is received and it is not as advertised they will refund your money and assist with the return processThis couldn’t be farther from the truth!
After paying several hundred dollars for a gently worn“Authentic Gucci Belt” it was clear upon arrival that it was a counterfeit knock offAfter five emails to customer service and over one month and counting, I still have not received any responseUnbelievableThey are complicit in the scheme and by ignoring customer emails they refuse to honor their “posh protection” guarantee which is what prompted me to make the purchase in the first place Worst Customer Service I have ever experienced in my lifeWish I could give them zero stars
I purchased a purse that has an odor that prevents me from using itThe seller did not disclose this information that the purse has a chemical odor that creates allergy problems for meIf it was described properly I would have been alerted to this and NEVER purchased itPoshmark tells me the seller did not improperly represent the purseI have it in plastic bags and now I'm out the money for this defective allegedly in excellent used condition purseI want my money backI'll even ship the purse back to sellerI need a resolution to thisPlease help me
Regarding order ***, we refunded the user on 2/8/for the total amount of $For this reason, we consider the case closed
I purchase an item from Poshmark, Inc* *** *** *** *** *** *** *** *** *** ** *** on *** *** they stated on the web sight it would ship in to 5, and I would be notified when it shipped, days it's been a weekI have sent them several email, called *** they WILL NOT get back to meThe Money for the item was immediately charged to my account on *** *** $***When I check their web sight, www.poshmark.com, it states it's still processingI have never reported a problem to the Revdex.com but I feel very uncomfortable about this transaction because I am unable to get in touch with anyone at Poshmark, Inc
After having a horrible experience with Poshmark's customer service I decided to give them another try, which I deeply regretI sold another item on their site, printed the shipping label, packed it up nicely and brought it directly to my local post office on Monday, May 1stI went on Poshmark's site and click the "I shipped it button." The next day I check the status and it still said "waiting to be scanned by ***." To ensure everything went smoothly I called the Post Office who told me that they were experiencing "technical difficulties" and that their computer's were down and that they were closed and no packaged were able to be scannedI explained to them that if the package I sent out was not scanned, my payment will not be releasedI asked them if they had any proof that I could send to Poshmark and they said YESI went there the following day and picked up two pages on proof which only the Post Office had access too and they printed it out on their certified paperI immed
I have been a buyer and seller on this website for about years now I have nothing but good things to say about my experience with Poshmark Unlike other platforms, Poshmark does have both a seller and buyer protection policy I have benefited from both since I do buy ALOT and also sell As a buyer, they have refunded me funds for items I received and were not as described and as a seller they have protected me when not so honest buyers want to get a way with doing things that are not honest I truly recommend this app to sell or buy and do recommend you follow their guidelines strictly Only when you don't follow the guidelines is when you come across issues like the ones I've been reading here Almost % of the negative reviews are due to people not following their guidelines