AWFUL! Buyers can purchase high end items Wear them for a week Damage them then open a file saying that are "damaged" They are sent back and you are out hundreds of dollars Don't TRUST!
My girlfriend and I began selling things on Poshmark last yearMy girlfriend has gained a considerable following on *** for her makeup tutorials and fashion vlogsAs a result she often receives "care packages" of products from from various companies who hope she uses them in her videos resulting in free exposure for the companies and the productsI'm also fairly active when it comes to liquidation sales at local companiesWhen local stores like *** *** and *** *** close they sell their remaining inventory at discounts up to 80%Between us we had a fairly large inventory of popular products on hand and we decided to sell them to make extra money for schoolSince *** seemed too complicated, my girlfriend suggested a new app called PoshmarkIt worked great, we sold our items at a fairly rapid pace, as they were popular, and we could offer them at competitive prices since we were getting them steeply discounted or freeWe shipped very quickly, and our buyers wer
Bought *** *** dress com a seller on PoshmarkThe dress didn't fit, so I contacted the seller and she said yes, I could return itI gave Poshmark all the things they asked for photos, and message from seller stating I could returnI did that twice! Then they said I could notSomeone is just brushing me offThis has been going back and forth for a whileI have all messages in email
Poshmark needs to step up and have a better customer service The apps works but there is no customer services and as a seller, I notice the increasing seller retaliation for price warWith so good business, I am not sure why the *** ** *** does not know to better the service? One best way to test it is to be a buyer and seller and see how frustrated it could be to deal with this company Also the business model is really just the apps They do not ship, do not sell nor buy So if you would like to charge 20% of the profit then you should step up and do something in the actual business to make sure it is a free market to trade but avoid to provide a tool to buyer or seller to falsely claims as part of the game? It is not easy but at least try as you do get 20% of the project , isn't it Or at least handle the complain timely I guess you choose the cowardly way to not speak to anyone to avoid any unpleasant events which is not acceptable
I purchased a handbag from a seller on the website at 12:30pm on Friday, August 31stThat same evening, the same bag (same pictures, same bag) was posted on a competitive websiteI reached out to both sellers to determine who was being fraudulentThe seller on the competitive site provided proof that they had the handbag in their possessionThe seller that I purchased the handbag from did not provide any resolutionThe pictures are the exact same background (bag with a bike in the background on a wool rug)I reached out to Poshmark customer service to cancel the transaction as it had clearly been fraudulentPoshmark insisted there was nothing they can do and that the seller had to cancel the transactionWell, the seller is unresponsiveI then contacted Poshmark again and they claim the item has shipped but has been pending USPS scan since purchasePer Poshmark policies, they do not allow the sale of fraudulent/fake items, and this is clearly a case of fraudPoshmark refuses
I am a top seller on Poshmark and the company just suspended my account for no reason! Not even a warningI have made $and they will not handover my money because my account has been suspendedAfter googling and finding out many people had this problem and they never received their money I’m a mess over the fact that I worked my butt off for the company to steal my money that I worked for! This all happened because a girl got mad that she couldn’t afford an item on my page and was lowballing me and she reported meThe company didn’t even reach out to talk to me before suspending my account! I just can’t believe how much money I put into this and how much I lost!
I currently have two packages that are lost in the USPS systemOne even came to GA where I live and then went up to IL and is stuck thereI have sent several emails to PM on both orders and contacted the sellers to let them know that I do not have their packagesPM does not release the funds until the order has been acceptedThe emails that I get from PM are as formatted as they comeI can only see that they would cut and paste these responsesI get the emails just saying wait and see if your order arrives in x amount of days Nothing moreNothing lessNo compassion for missing merchandise or monies that are hung in the balanceThis is the worst customer service that I have had in years!
I previously sold cell phone cases on poshmark, the cases were brand names that I didn't know of, therefore my account was suspended because the cases were inspiredI had no problem with my account being suspended, however I made sells and have yet to receive he money for the sells I made and the customers have received their items and were satisfied with the itemsPoshmark refuse to pay me the money from my sells, they sent me an email stating that I will not receive my deposits unless I show proof of authenticity, as you may know I do not have proof because I never stated that the cases were authentic when I posted it on the app
I received a Rolex from Poshmark as a graduation gift only to find out that it need at least $worth of repairs NOT included in the item's description on the Poshmark websiteWhat did Poshmark do about it? NOTHINGThey claimed that because I didn't report it with in hours that all I could get was basically a sorryThe watch winder was stripped and completely uselessAnyone who has a Rolex knows that these watches need to be wound from time to time and a watch that cannot be wound is brokenExpecting the consumer to know that there would be an issue like this is ridiculous and their "Posh Concierge" service is useless because they didn't "inspect" the watch at allThe Rolex retailer I took this watch to to have the crystal repaired didn't take much examining to find this issuePosh Concierge is a fraud and their customer service is horribleI think the only thing to do is report them to the Revdex.com and FTC and steer clear from EVER buying anything from this
I placed an object up for sale on their website detailing the exact wear of the itemThe item was worn once and had been in storageIt sold and the company does not give returns since it’s based on consignmentI had purchased items that didn’t fit and weren’t given a returnThe buyer was granted a return and it’s advertisement
I purchased a dress online from this companyNot only is the dress very poorly made, the wrong color it does not fitI have requested a return slip only to be told I had to wait hours for a responseAfter two more request for additional information, we are now into the following week, my request was denied because the item was as portrayedI am being forced to keep a dress that does not fitThe quality is poorThe color is not what I expectedPlease help me resolve this matter
I purchased a Tiffany and Company heart&key necklace from this sightMy girlfriend then tried to relist it to sell on her sightIt was immediately removed from Poshmark, because they stated it was a replicaI then opened a return complaint with the company because they advertised and facilitated an illeagl transactionI was them asked to open a claim under the purchase itselfWhich I didI was them asked to provide photosWhich I did, even though they already had multiple pictures from their advertisementI have now been completely ignoredI have sent over a dozen emails asking for this issue to be resolvedIt has been over a week, and Poshmark had failed to respond to my emails, other then the automatic response, for several daysI specifically asked for this issue to be resolved by this upcoming Friday, because I am leaving the state on FridayStillNo responseI am tired of having my time wasted, and would like hello resolving this issue
I posted a never worn bra and pantie online through PoshMark for $**; 20% of which they take and the rest I keepI sold my set online to a userOnce the package arrived, I received an email saying the customer filed a complaint regarding my saleI knew the item was sent perfectly and exactly as describedPoshmark refunded the customer her money and returned the item back to meOnce I received the item back, there was dead skin still attached to the bra from the person wearing the itemAttached to the pantie, was a pubic hairThe customer either tried it on and decided to return it, or decided to just wear the item to her pleasing and then ship it back three days laterRegardless, she just wanted her money back and not have to resell it herselfI contacted Poshmark with photos showing both items and the damage done to themThey sided with the buyer, refunded her my money, and then gave me $* credit to use on their site
A clothing purchase that we made on line from Poshmark does fit and after several attempts via email and phone to contact their customer there has not been any response to arrange a return of the product
I ordered ringsOne came broken in box missing stone,found in the boxSecond ring (exact duplicate ring) the morning g putting it on the stone came out & lost itI've never accepted the order online posh because the first ring came in piecesReached out to posher & posh support teamAfter days & numerous emails they said they cant reimburse me because it was woreWell no, the one ring came broken & the second broke when I put it onThey finally emailed me stated they would be reimbursing me $for my troublenot acceptable for the way I paid expensive shipping cost on top of the ring purchasesvery unsatify
They are claiming that I received my merchandise that has been approved for a return based on claimsThe corresponding Poshmark representative has not been helpful in assisting with my inquiriesThey have shown no proof of trackingThey stole my merchandise from me and are not communicating with me to resolve my issue and return my merchandise that I sold using their appI would like to know where my merchandise is
On December 15th, I ordered bottles of Coco Chanel Maddenoiselle 3.4oz bottles of perfume from a Poshmark seller named * *** I waited on the bottles of perfume for over a weekChecking my mailbox and front door daily sometimes times daily I got Nothing then I get a notification that it was delivered to my secure mailbox that only I have a key for Nothing was there I immediately got back on Poshmark website to the seller who by this time had disabled there site left messages explaining what happened, never got a response so then I have left over messages to Poshmark company explaining also what happened that I never received my purchase all you get is a generic message telling you to look around your house ask neighbors etcI emailed them daily Nothing today’s date is December 29th, a full weeks and nothing has been rectified I spent a total of $to still not receive any perfumeI honestly feel as though I have been scammed I have not received any as
Buyer beware ! I purchased a pair of leggings for dollars and shipping fee, the seller said great condition, what I received in the mail had holes in the crotch PoshMark only was willing to give me back in credit to buy something else!
Feel like I was robbedRun far away from PoshMark
I purchased a jacket on poshmark and upon receiving it and examining it, there is a defect in a zipper that was NOT mentioned in the postingI immediately contacted poshmark and filled out a request to return it and get a refundThey wrote me back several hours later asking for a video of the issueI sent videos immediatelyThey wrote me several hours later denying they received the video and stated if I didn't send a video within hrs I would not get a refundThis was yesterdayI sent the videos again and asked they let me know it was receivedThere is no phone number to call and I am at their mercy to decide to write me back and have not written me since yesterday when they gave me that deadlineThe jacket was a big purchase for me at*** and that is a lot of money to me and I feel I was scammedPoshmark is being beyond difficult to work with and resolve this matter and I feel this whole site is ripping people off and scamming them while saying they protect buyers
AWFUL! Buyers can purchase high end items Wear them for a week Damage them then open a file saying that are "damaged" They are sent back and you are out hundreds of dollars Don't TRUST!
My girlfriend and I began selling things on Poshmark last yearMy girlfriend has gained a considerable following on *** for her makeup tutorials and fashion vlogsAs a result she often receives "care packages" of products from from various companies who hope she uses them in her videos resulting in free exposure for the companies and the productsI'm also fairly active when it comes to liquidation sales at local companiesWhen local stores like *** *** and *** *** close they sell their remaining inventory at discounts up to 80%Between us we had a fairly large inventory of popular products on hand and we decided to sell them to make extra money for schoolSince *** seemed too complicated, my girlfriend suggested a new app called PoshmarkIt worked great, we sold our items at a fairly rapid pace, as they were popular, and we could offer them at competitive prices since we were getting them steeply discounted or freeWe shipped very quickly, and our buyers wer
Bought *** *** dress com a seller on PoshmarkThe dress didn't fit, so I contacted the seller and she said yes, I could return itI gave Poshmark all the things they asked for photos, and message from seller stating I could returnI did that twice! Then they said I could notSomeone is just brushing me offThis has been going back and forth for a whileI have all messages in email
Terrible customer serviceExtremely unhelpful, unresponsive, and there is not even a phone number to call! Will not be using this service again
Poshmark needs to step up and have a better customer service The apps works but there is no customer services and as a seller, I notice the increasing seller retaliation for price warWith so good business, I am not sure why the *** ** *** does not know to better the service? One best way to test it is to be a buyer and seller and see how frustrated it could be to deal with this company Also the business model is really just the apps They do not ship, do not sell nor buy So if you would like to charge 20% of the profit then you should step up and do something in the actual business to make sure it is a free market to trade but avoid to provide a tool to buyer or seller to falsely claims as part of the game? It is not easy but at least try as you do get 20% of the project , isn't it Or at least handle the complain timely I guess you choose the cowardly way to not speak to anyone to avoid any unpleasant events which is not acceptable
I purchased a handbag from a seller on the website at 12:30pm on Friday, August 31stThat same evening, the same bag (same pictures, same bag) was posted on a competitive websiteI reached out to both sellers to determine who was being fraudulentThe seller on the competitive site provided proof that they had the handbag in their possessionThe seller that I purchased the handbag from did not provide any resolutionThe pictures are the exact same background (bag with a bike in the background on a wool rug)I reached out to Poshmark customer service to cancel the transaction as it had clearly been fraudulentPoshmark insisted there was nothing they can do and that the seller had to cancel the transactionWell, the seller is unresponsiveI then contacted Poshmark again and they claim the item has shipped but has been pending USPS scan since purchasePer Poshmark policies, they do not allow the sale of fraudulent/fake items, and this is clearly a case of fraudPoshmark refuses
I am a top seller on Poshmark and the company just suspended my account for no reason! Not even a warningI have made $and they will not handover my money because my account has been suspendedAfter googling and finding out many people had this problem and they never received their money I’m a mess over the fact that I worked my butt off for the company to steal my money that I worked for! This all happened because a girl got mad that she couldn’t afford an item on my page and was lowballing me and she reported meThe company didn’t even reach out to talk to me before suspending my account! I just can’t believe how much money I put into this and how much I lost!
I currently have two packages that are lost in the USPS systemOne even came to GA where I live and then went up to IL and is stuck thereI have sent several emails to PM on both orders and contacted the sellers to let them know that I do not have their packagesPM does not release the funds until the order has been acceptedThe emails that I get from PM are as formatted as they comeI can only see that they would cut and paste these responsesI get the emails just saying wait and see if your order arrives in x amount of days Nothing moreNothing lessNo compassion for missing merchandise or monies that are hung in the balanceThis is the worst customer service that I have had in years!
I previously sold cell phone cases on poshmark, the cases were brand names that I didn't know of, therefore my account was suspended because the cases were inspiredI had no problem with my account being suspended, however I made sells and have yet to receive he money for the sells I made and the customers have received their items and were satisfied with the itemsPoshmark refuse to pay me the money from my sells, they sent me an email stating that I will not receive my deposits unless I show proof of authenticity, as you may know I do not have proof because I never stated that the cases were authentic when I posted it on the app
I received a Rolex from Poshmark as a graduation gift only to find out that it need at least $worth of repairs NOT included in the item's description on the Poshmark websiteWhat did Poshmark do about it? NOTHINGThey claimed that because I didn't report it with in hours that all I could get was basically a sorryThe watch winder was stripped and completely uselessAnyone who has a Rolex knows that these watches need to be wound from time to time and a watch that cannot be wound is brokenExpecting the consumer to know that there would be an issue like this is ridiculous and their "Posh Concierge" service is useless because they didn't "inspect" the watch at allThe Rolex retailer I took this watch to to have the crystal repaired didn't take much examining to find this issuePosh Concierge is a fraud and their customer service is horribleI think the only thing to do is report them to the Revdex.com and FTC and steer clear from EVER buying anything from this
I placed an object up for sale on their website detailing the exact wear of the itemThe item was worn once and had been in storageIt sold and the company does not give returns since it’s based on consignmentI had purchased items that didn’t fit and weren’t given a returnThe buyer was granted a return and it’s advertisement
I purchased a dress online from this companyNot only is the dress very poorly made, the wrong color it does not fitI have requested a return slip only to be told I had to wait hours for a responseAfter two more request for additional information, we are now into the following week, my request was denied because the item was as portrayedI am being forced to keep a dress that does not fitThe quality is poorThe color is not what I expectedPlease help me resolve this matter
I purchased a Tiffany and Company heart&key necklace from this sightMy girlfriend then tried to relist it to sell on her sightIt was immediately removed from Poshmark, because they stated it was a replicaI then opened a return complaint with the company because they advertised and facilitated an illeagl transactionI was them asked to open a claim under the purchase itselfWhich I didI was them asked to provide photosWhich I did, even though they already had multiple pictures from their advertisementI have now been completely ignoredI have sent over a dozen emails asking for this issue to be resolvedIt has been over a week, and Poshmark had failed to respond to my emails, other then the automatic response, for several daysI specifically asked for this issue to be resolved by this upcoming Friday, because I am leaving the state on FridayStillNo responseI am tired of having my time wasted, and would like hello resolving this issue
I posted a never worn bra and pantie online through PoshMark for $**; 20% of which they take and the rest I keepI sold my set online to a userOnce the package arrived, I received an email saying the customer filed a complaint regarding my saleI knew the item was sent perfectly and exactly as describedPoshmark refunded the customer her money and returned the item back to meOnce I received the item back, there was dead skin still attached to the bra from the person wearing the itemAttached to the pantie, was a pubic hairThe customer either tried it on and decided to return it, or decided to just wear the item to her pleasing and then ship it back three days laterRegardless, she just wanted her money back and not have to resell it herselfI contacted Poshmark with photos showing both items and the damage done to themThey sided with the buyer, refunded her my money, and then gave me $* credit to use on their site
A clothing purchase that we made on line from Poshmark does fit and after several attempts via email and phone to contact their customer there has not been any response to arrange a return of the product
I ordered ringsOne came broken in box missing stone,found in the boxSecond ring (exact duplicate ring) the morning g putting it on the stone came out & lost itI've never accepted the order online posh because the first ring came in piecesReached out to posher & posh support teamAfter days & numerous emails they said they cant reimburse me because it was woreWell no, the one ring came broken & the second broke when I put it onThey finally emailed me stated they would be reimbursing me $for my troublenot acceptable for the way I paid expensive shipping cost on top of the ring purchasesvery unsatify
They are claiming that I received my merchandise that has been approved for a return based on claimsThe corresponding Poshmark representative has not been helpful in assisting with my inquiriesThey have shown no proof of trackingThey stole my merchandise from me and are not communicating with me to resolve my issue and return my merchandise that I sold using their appI would like to know where my merchandise is
On December 15th, I ordered bottles of Coco Chanel Maddenoiselle 3.4oz bottles of perfume from a Poshmark seller named * *** I waited on the bottles of perfume for over a weekChecking my mailbox and front door daily sometimes times daily I got Nothing then I get a notification that it was delivered to my secure mailbox that only I have a key for Nothing was there I immediately got back on Poshmark website to the seller who by this time had disabled there site left messages explaining what happened, never got a response so then I have left over messages to Poshmark company explaining also what happened that I never received my purchase all you get is a generic message telling you to look around your house ask neighbors etcI emailed them daily Nothing today’s date is December 29th, a full weeks and nothing has been rectified I spent a total of $to still not receive any perfumeI honestly feel as though I have been scammed I have not received any a
s
Buyer beware ! I purchased a pair of leggings for dollars and shipping fee, the seller said great condition, what I received in the mail had holes in the crotch PoshMark only was willing to give me back in credit to buy something else!
Feel like I was robbedRun far away from PoshMark
I purchased a jacket on poshmark and upon receiving it and examining it, there is a defect in a zipper that was NOT mentioned in the postingI immediately contacted poshmark and filled out a request to return it and get a refundThey wrote me back several hours later asking for a video of the issueI sent videos immediatelyThey wrote me several hours later denying they received the video and stated if I didn't send a video within hrs I would not get a refundThis was yesterdayI sent the videos again and asked they let me know it was receivedThere is no phone number to call and I am at their mercy to decide to write me back and have not written me since yesterday when they gave me that deadlineThe jacket was a big purchase for me at*** and that is a lot of money to me and I feel I was scammedPoshmark is being beyond difficult to work with and resolve this matter and I feel this whole site is ripping people off and scamming them while saying they protect buyers