I purchased a "genuine turquoise" necklace setIt clearly is a cheap duplicateI requested a refund & a return shipping labelPoshmark is "reviewing my case"The seller has told them to refund my money while calling me namesBut now I can't get Poshmark to answer my messages
I sold a pair of Levi’s jeans through PoshmarkThe seller of the jeans did not like the fabric used, because he did not like the fabric he decided the jeans were inauthenticHe then provided images of all the authentic Levi’s tags and marks on the jeansPoshmark then authorized a refund of the jeans without responding to my concerns, questions, or requests to speak to the customer service representative’s supervisorFurthermore, the customer service representative threatened me with legal actionMy jeans have been in a stranger’s possession for over a weekI am out the rescources required to list the jeans on poshmark’s site, pack, and ship the itemAllowing a disgruntled stranger to keep and then return my jeans, likely means the jeans will not be in their original, new, and unworn condition they were in when they were shipped inPoshmark’s actions of rewarding the customer a refund without acknowledging or responding to my concerns and request to speak to a supervisor are una
There is a reason why Poshmark has bad complaints on hereLet me tell you what they did to meMy email attached to my poshmark account is *** And a buyer bought dresses from me and then alledged the "tags were missing", which it was because SHE ripped the tags offSo then she returned the order back to me, I first got a box of socks from her and I immediatialy sent the picture of the socks to poshmarkthen the next day I get the dresses back in the mailAt first I assumed she only sent me the socks, and I informed poshmarkthen out of good faith I told posh mark again that I think she sent me someone elses order on errorNext day my account is disabled! Like I am the bad person? I did nothing wrong, I acted in good faith letting them know I got a pair socks
I purchase an item from Poshmark, Inc* *** *** *** *** *** *** *** *** *** ** *** on *** *** they stated on the web sight it would ship in to 5, and I would be notified when it shipped, days it's been a weekI have sent them several email, called *** they WILL NOT get back to meThe Money for the item was immediately charged to my account on *** *** $***When I check their web sight, www.poshmark.com, it states it's still processingI have never reported a problem to the Revdex.com but I feel very uncomfortable about this transaction because I am unable to get in touch with anyone at Poshmark, Inc
I am an active seller and was recently acuses ofselling counteterfeit goods, I provided proof of authenticity and still has not been reinstated nd the support team had not contacted me eitherI have a five star selling feedback reputation and yet they made a mistake and won’t fix it
Poshmark considers itself a competitor to eBay, Inc., but its entire business model is to make money from sellers who are often peddling actual garbageTwo out of ten listings I purchased consisted of items that belonged in a garbage canIn the case of both items, I filed a complaint, they agreed the item was unsatisfactory and sent me a return address labelI happened to be going to the USPS for work right after filing the first complaint, but I left for a business trip after filing the secondUpon returning home, I was told I only had three days after receiving the item to return itNot three days after filing the complaint, which would have been bad enough, but three days after the box arrived at my doorMaking the situation worse, they don't allow buyers to review vendors, so I have no way of warning other customers about the seller's bad business practicesI wasn't able to see if another customer had the same problem
Regarding order ***, the user initially reported the item “fits more tightly” and did not disclose material conditionAs stated within our policy found here: *** - “ Item is just not your style and/or does not fit, we unfortunately cannot accept a return”As this item had tags stating the size and original hang tags, we were forced to deny the case, as fit issues do not qualify for a returnFor this reason, we consider the case closed
Initial Business Response /* (1000, 5, 2016/01/22) */
We sincerely apologize on behalf of USPS for the inconvenienceAccording to our customer support team, they have responded to you on JAN 9TH, AT 5:12PMIf you need further assistance, we recommend responding directly to their latest
email
I recently purchased an item through the site and had the worst experience with the seller through no fault of my ownThe product was not shipped in a timely manner nor was the item as describedI contacted the company and filed a formal complaintBecause I did this the company revokes your right to address the seller through feedback! The whole point of feedback is to inform other buyers of the quality of the sellerThe company even deemed the seller at fault for failing to disclose the damage to the item I purchasedWhen I contacted Poshmark to ask why I was not allowed to leave feedback I was told it was because there was a formal complaint! The formal complaint is correct and poshmark sides with me since the seller was at faultI was told I could return the item for a refundHowever I still would not allowed to leave feedbackI have now have no ability to address the seller or contact the seller regarding the purchase or to leave feedback based on the awful nature of my exp
I was never paid by Poshmark after selling a pair of kids Uggs on their AppPoshmark took their percentage of my sale immediatelyI couldn’t get paid because my email address in entered incorrectly and a verification code is sent via email for extra verificationThere is no way for sellers to update that information on our own so I had to reach out to Poshmark via email because they do not have a ttelephone numberI sent the email on Tues Dec 12th, got a response the next day being told to send my username, a copy of my ID, and the correct email addressAfter that I got no response, no email update on my account, and since then I’ve sent more more emails about the matterI also sold another item that I posted prior to the incident and of course Poshmark took their percentage and my sale remains uncollectedBut what’s even worse is the buyer now has to wait because I’m not sending the the product without being to get paid for it, but Poshmark now has the buyers moneyAnd it wa
I purchased a pair of shoes that are defectiveI contacted poshmark repeatedly, and still no responseTheir automated email response advises that it can take up to hours for a response from customer service, yet it is almost days later and I have heard nothingI have sent about emails, and not a thing
BUYERS BEWARE! You just need to stay away and buy form *** instead Most of sellers is who've been kicked out from ***They talks to buyers like Crap you ever seen and nasty, they do this because sellers reviews is not visible on this site, it is hiding Often you will receive not as described and sold used item as NWTAlso they can get away from all these selling this siteI was shocked how sellers braveness on this site
*** 25, *** I purchased a black *** bagAn order number along with a confirmation of delivery was emailed but I never received my deliveryI emailed customer service and they stated that there is no record of delivery for my item and if I did not receive *** bag by the 03-08-*** to email them backSecondly I attempted to call them and there us never a customer service representative to speak withThe automated voice messages prompts customers to send emails only
I posted an authentic Chloe purse for sale on the poshmark site and because of the price the purse sold for, it was sent to a Post Concierge to verify authenticityFor whatever reason, they incorrectly deemed my item as not authentic and told me if I wanted my purse back I had to send them $to have it returned to meI mailed a money order for $and followed up with an email to confirm that the money order had been sentIt has been nearly three weeks and I still do not have my purse nor have I received any replies to the multiple emails I have sent the companyIt is my opinion that they have stolen my $purse
I've made three purchases and all of them have been a sham, item never as describedI have written to their customer support team with no responseAfter the 3rd sham purchase I am fed upThey have no customer support number, unlike Ebay which has times the amount of customersNever shopping there again! I will end up contacting my credit card company to dispute transaction
I have only used Poshmark twiceThe first time was to purchase and the second to sellMy experience as a buyer was pleasantAs a seller, that is another storyI listed a used dressI was very honest with the description and provided various photographsThe dress was sold, I shipped the following dayThe buyer had the dress for four daysWore the dress, left deodorant marks, stretched, damaged the beading, and left it smelling like cigarettes then decided to file a claim as the dress being stainedI made various attempts to dispute the claimPoshmark does not have a telephone number to speak to a humanThe only responses I received were automated emailsTheir response was this being an “oversight” on my endNo way of speaking to someoneNo way of chiming inOne way disputeI would have liked 24-to rebuttalNo justice for the sellersPlease bewareThe customer service is terrible
I ordered a ring and when received it was not as shown in the posting It has a "flare" to one side of the ring and is not straight like the photo in the seller's listing I immediately contacted *** and advised this situation, providing a photo They replied asked for another photo, to which I responded with a zoomed out version of the same with the seller's listing photo side-by-side to compare making it was easy to see the problem I even highlighted the area that was the issue *** refused the return of the ring despite my showing the defect in the product because I did not provide a "new" photo and used the same from my original email notifying them of an issue I would be happy to send or attached that email/photos to verify that I provided clear photos of the problem
Bottom line: this issue was immediately brought to their attention Multiple emails explained the situation with a photo highlighting the problem area and also side-by-side photos to compare T
I purchased a dress on Poshmark on 03/29/18, which posted to my account on 03/30/I've made probably 50+ purchases from Poshmark over the last calendar yearWhen the "purchase" arrived, it arrived in the form of an empty boxI immediately e-mailed Poshmark supportI received no response so I opened a dispute,attached photos of the box and contacted the sellerAgain, I received no response from Poshmark for three daysWhen they did finally deign to e-mail me back, they ignored my lengthy purchase history and asked for more picturesIt was in the middle of the work weekI worked late every night that week, not getting home until PMI had already sent them photos, and knew I would need to go dig the empty box out of a trash dumpster so I could take more photos (and I can't exactly do that at PM)They took three days to even answer me, so I thought they would probably give a bit to answer, especially as there was no deadline given in their support replyThey did notThey
I purchased a pair of leggings and a skirt from the Poshmark siteI purchased them based on the photos and description, which stated the leggings were navy (picture was a nice rich dark navy) and the skirt was coral and navy (picture a nice rich coral and navyI received them, and they were fadedThe leggings were royal blue, and had pet hair all over themThe skirt was light peach and a faded blue, closer to a royalI purchased the skirt specifically for my daughter's weddingI needed coral and navy...I didn't get thatI will not ever wear this skirtI feel it was misrepresented on the site, and when I disputed it, I just started getting attacked via email by the sellersI don't want to argue over the purchaseI send photos that clearly show the discrepancyThere's really no questionTerrible business practice to have the consumer have to haggle back and forth with the seller - via email
I purchased a "genuine turquoise" necklace setIt clearly is a cheap duplicateI requested a refund & a return shipping labelPoshmark is "reviewing my case"The seller has told them to refund my money while calling me namesBut now I can't get Poshmark to answer my messages
I sold a pair of Levi’s jeans through PoshmarkThe seller of the jeans did not like the fabric used, because he did not like the fabric he decided the jeans were inauthenticHe then provided images of all the authentic Levi’s tags and marks on the jeansPoshmark then authorized a refund of the jeans without responding to my concerns, questions, or requests to speak to the customer service representative’s supervisorFurthermore, the customer service representative threatened me with legal actionMy jeans have been in a stranger’s possession for over a weekI am out the rescources required to list the jeans on poshmark’s site, pack, and ship the itemAllowing a disgruntled stranger to keep and then return my jeans, likely means the jeans will not be in their original, new, and unworn condition they were in when they were shipped inPoshmark’s actions of rewarding the customer a refund without acknowledging or responding to my concerns and request to speak to a supervisor are una
There is a reason why Poshmark has bad complaints on hereLet me tell you what they did to meMy email attached to my poshmark account is *** And a buyer bought dresses from me and then alledged the "tags were missing", which it was because SHE ripped the tags offSo then she returned the order back to me, I first got a box of socks from her and I immediatialy sent the picture of the socks to poshmarkthen the next day I get the dresses back in the mailAt first I assumed she only sent me the socks, and I informed poshmarkthen out of good faith I told posh mark again that I think she sent me someone elses order on errorNext day my account is disabled! Like I am the bad person? I did nothing wrong, I acted in good faith letting them know I got a pair socks
I purchase an item from Poshmark, Inc* *** *** *** *** *** *** *** *** *** ** *** on *** *** they stated on the web sight it would ship in to 5, and I would be notified when it shipped, days it's been a weekI have sent them several email, called *** they WILL NOT get back to meThe Money for the item was immediately charged to my account on *** *** $***When I check their web sight, www.poshmark.com, it states it's still processingI have never reported a problem to the Revdex.com but I feel very uncomfortable about this transaction because I am unable to get in touch with anyone at Poshmark, Inc
Do not download this app to your smartphoneThey are not like *** or *** they are a bunch of unprofessional CrooksDo not use this app read the reviews
I am an active seller and was recently acuses ofselling counteterfeit goods, I provided proof of authenticity and still has not been reinstated nd the support team had not contacted me eitherI have a five star selling feedback reputation and yet they made a mistake and won’t fix it
Poshmark considers itself a competitor to eBay, Inc., but its entire business model is to make money from sellers who are often peddling actual garbageTwo out of ten listings I purchased consisted of items that belonged in a garbage canIn the case of both items, I filed a complaint, they agreed the item was unsatisfactory and sent me a return address labelI happened to be going to the USPS for work right after filing the first complaint, but I left for a business trip after filing the secondUpon returning home, I was told I only had three days after receiving the item to return itNot three days after filing the complaint, which would have been bad enough, but three days after the box arrived at my doorMaking the situation worse, they don't allow buyers to review vendors, so I have no way of warning other customers about the seller's bad business practicesI wasn't able to see if another customer had the same problem
Regarding order ***, the user initially reported the item “fits more tightly” and did not disclose material conditionAs stated within our policy found here: *** - “ Item is just not your style and/or does not fit, we unfortunately cannot accept a return”As this item had tags stating the size and original hang tags, we were forced to deny the case, as fit issues do not qualify for a returnFor this reason, we consider the case closed
Initial Business Response /* (1000, 5, 2016/01/22) */
We sincerely apologize on behalf of USPS for the inconvenienceAccording to our customer support team, they have responded to you on JAN 9TH, AT 5:12PMIf you need further assistance, we recommend responding directly to their latest
email
I recently purchased an item through the site and had the worst experience with the seller through no fault of my ownThe product was not shipped in a timely manner nor was the item as describedI contacted the company and filed a formal complaintBecause I did this the company revokes your right to address the seller through feedback! The whole point of feedback is to inform other buyers of the quality of the sellerThe company even deemed the seller at fault for failing to disclose the damage to the item I purchasedWhen I contacted Poshmark to ask why I was not allowed to leave feedback I was told it was because there was a formal complaint! The formal complaint is correct and poshmark sides with me since the seller was at faultI was told I could return the item for a refundHowever I still would not allowed to leave feedbackI have now have no ability to address the seller or contact the seller regarding the purchase or to leave feedback based on the awful nature of my exp
I was never paid by Poshmark after selling a pair of kids Uggs on their AppPoshmark took their percentage of my sale immediatelyI couldn’t get paid because my email address in entered incorrectly and a verification code is sent via email for extra verificationThere is no way for sellers to update that information on our own so I had to reach out to Poshmark via email because they do not have a ttelephone numberI sent the email on Tues Dec 12th, got a response the next day being told to send my username, a copy of my ID, and the correct email addressAfter that I got no response, no email update on my account, and since then I’ve sent more more emails about the matterI also sold another item that I posted prior to the incident and of course Poshmark took their percentage and my sale remains uncollectedBut what’s even worse is the buyer now has to wait because I’m not sending the the product without being to get paid for it, but Poshmark now has the buyers moneyAnd it wa
I purchased a pair of shoes that are defectiveI contacted poshmark repeatedly, and still no responseTheir automated email response advises that it can take up to hours for a response from customer service, yet it is almost days later and I have heard nothingI have sent about emails, and not a thing
BUYERS BEWARE! You just need to stay away and buy form *** instead Most of sellers is who've been kicked out from ***They talks to buyers like Crap you ever seen and nasty, they do this because sellers reviews is not visible on this site, it is hiding Often you will receive not as described and sold used item as NWTAlso they can get away from all these selling this siteI was shocked how sellers braveness on this site
*** 25, *** I purchased a black *** bagAn order number along with a confirmation of delivery was emailed but I never received my deliveryI emailed customer service and they stated that there is no record of delivery for my item and if I did not receive *** bag by the 03-08-*** to email them backSecondly I attempted to call them and there us never a customer service representative to speak withThe automated voice messages prompts customers to send emails only
I posted an authentic Chloe purse for sale on the poshmark site and because of the price the purse sold for, it was sent to a Post Concierge to verify authenticityFor whatever reason, they incorrectly deemed my item as not authentic and told me if I wanted my purse back I had to send them $to have it returned to meI mailed a money order for $and followed up with an email to confirm that the money order had been sentIt has been nearly three weeks and I still do not have my purse nor have I received any replies to the multiple emails I have sent the companyIt is my opinion that they have stolen my $purse
I've made three purchases and all of them have been a sham, item never as describedI have written to their customer support team with no responseAfter the 3rd sham purchase I am fed upThey have no customer support number, unlike Ebay which has times the amount of customersNever shopping there again! I will end up contacting my credit card company to dispute transaction
I have only used Poshmark twiceThe first time was to purchase and the second to sellMy experience as a buyer was pleasantAs a seller, that is another storyI listed a used dressI was very honest with the description and provided various photographsThe dress was sold, I shipped the following dayThe buyer had the dress for four daysWore the dress, left deodorant marks, stretched, damaged the beading, and left it smelling like cigarettes then decided to file a claim as the dress being stainedI made various attempts to dispute the claimPoshmark does not have a telephone number to speak to a humanThe only responses I received were automated emailsTheir response was this being an “oversight” on my endNo way of speaking to someoneNo way of chiming inOne way disputeI would have liked 24-to rebuttalNo justice for the sellersPlease bewareThe customer service is terrible
I ordered a ring and when received it was not as shown in the posting It has a "flare" to one side of the ring and is not straight like the photo in the seller's listing I immediately contacted *** and advised this situation, providing a photo They replied asked for another photo, to which I responded with a zoomed out version of the same with the seller's listing photo side-by-side to compare making it was easy to see the problem I even highlighted the area that was the issue *** refused the return of the ring despite my showing the defect in the product because I did not provide a "new" photo and used the same from my original email notifying them of an issue I would be happy to send or attached that email/photos to verify that I provided clear photos of the problem
Bottom line: this issue was immediately brought to their attention Multiple emails explained the situation with a photo highlighting the problem area and also side-by-side photos to compare T
I purchased a dress on Poshmark on 03/29/18, which posted to my account on 03/30/I've made probably 50+ purchases from Poshmark over the last calendar yearWhen the "purchase" arrived, it arrived in the form of an empty boxI immediately e-mailed Poshmark supportI received no response so I opened a dispute,attached photos of the box and contacted the sellerAgain, I received no response from Poshmark for three daysWhen they did finally deign to e-mail me back, they ignored my lengthy purchase history and asked for more picturesIt was in the middle of the work weekI worked late every night that week, not getting home until PMI had already sent them photos, and knew I would need to go dig the empty box out of a trash dumpster so I could take more photos (and I can't exactly do that at PM)They took three days to even answer me, so I thought they would probably give a bit to answer, especially as there was no deadline given in their support replyThey did notThey
I purchased a pair of leggings and a skirt from the Poshmark siteI purchased them based on the photos and description, which stated the leggings were navy (picture was a nice rich dark navy) and the skirt was coral and navy (picture a nice rich coral and navyI received them, and they were fadedThe leggings were royal blue, and had pet hair all over themThe skirt was light peach and a faded blue, closer to a royalI purchased the skirt specifically for my daughter's weddingI needed coral and navy...I didn't get thatI will not ever wear this skirtI feel it was misrepresented on the site, and when I disputed it, I just started getting attacked via email by the sellersI don't want to argue over the purchaseI send photos that clearly show the discrepancyThere's really no questionTerrible business practice to have the consumer have to haggle back and forth with the seller - via email