I sold a *** Necklace, worth over $*** for $***, the buyer claimed there was damage to item, poshmark ruled in their favor, I don't know why, however I have never received the necklace back from the buyer and they told me to wait and wait and still no notice of shipping the necklace back and they are withholding my funds
My account was suddenly blocked yesterday by PoshI received no email explaining why and emailed them several times with no responseThis is a huge problem as I have recently sold and shipped several items and bought items that are supposed to be in transit but they have not been delivered as and I am not able to recieve my pending fundsThis is an important source of income for me and I am very worried upon reading other's similiar complaintsI have put lots of time and effort into creating my closet and have all positive feedback and ship very quicklyI feel this is extremely unfair to myself and others
I recently sold a Louis Vuitton Artsy bag for $Buyer purchased instantly, no questions no commentsPictures and info provided upon postingOne image did not want to upload which was to indicate that there were small cracks on the lip of the bag on either sideUnderstandably, buyer opened a case against meOk, I stated that I would not like partial credit I wanted the bag RETURNEDEither pay full price or return itNo in betweenI have as of yet to hear back from them other than the automated emailHow long does it take to switch email serversI would just like this resolved ASAP I count on these proceeds to support my family
I am very dissatisfied with customer care as it pertains to responding to inquiriesI have tried to contact them via email at least times only to receive an automated responseI need to talk with a human being about my orderI have been a member of this forum for one year now and they have made hundreds of dollars off of my salesI am simply trying to get my item back that they deem inauthenticUpon their review and accompanying email, I sent a payment DIRECTLY to their Poshmark PayPal account because they claimed that I would need to pay for shipping in order to receive my item back or else they would DESTROY itI had no issue with this and within an hour I paid for the shipping and included my account username as well as order number and mailing addressI have YET to receive any response and it has been over a weekThe number on the internet sends you to an automated messageIn addition, I needed the item back in order to fike s claim with the company that guaranteed its
I have notified customer service on two different purchases I made that were not what the seller advertised with pictures and Poshmark never even replied to my emailsI also contacted both sellers and was told that I would be getting a refund of my money which I did not
I have been email and trying to get in touch with this companyI sold an item on there website and they stated that my payment would be automatically release in three daysIt has been weeks and I still have not been paid and my payment still haven’t been release
Our disputes team fully investigated this order and positively determined that the items sold by this user were counterfeitThe potential legal ramifications of selling counterfeit products are as follows:
Any one of the following could result in up to $2,000,in fines and/or up to
years in prison:
(1) conspiring to traffic in counterfeit goods, in violation of Title 18, United States Code, Section 371; (2) trafficking in counterfeit goods, in violation of Title 18, United States Code, Section 2320(a); and (3) concealing and selling imported counterfeit goods, in violation of Title 18, United States Code, Section 545.
As such, we are legally obligated to provide the buyer with a refund because these items cannot be legally soldDue to this, we consider the case resolved
weeks ago I sold an item on poshmark, the transaction went wellNow when it is time for my earning to be transferred to my direct bank account, message came as transaction would be completed by *** 3, ***But days has past the money is still not in my bank account and customer service is not responding after my second message to themThis happened to me last year *** and weeks later they finally gave my moneyI just need my money in my account
The listing was for citizens of humanity jeans "***" size I ordered on 4-17-Seller did not ship within allotted time, but did communicate with me after attempts at contacting herEmail from Poshmark said they could not get an answer from sellerSeller was: Audrey - *** Order Number: *** When I finally did receive the jeans they were not as describedThey were "***" jeansAll I want is to return them and receive my refundPoshmark is going back and forth "reviewing" the caseThey offered me that I keep the jeans that were described wrong and get a $credit twords shopping on poshmarkI refused that offerThe answer to my refusal was they will "review" the caseWrong description of item, I did not get what I paid for
I ordered an item (Kate Spade key case) on 03/20/It was sent USPS to me and was claimed to be delivered on 03/23/The package never arrivedMy branch Post Office located a package that was delivered locally that had the same tracking number, but it was not addressed to me or contain my itemThe postmaster insisted that I open the package in his presence to confirm the contents of the packageHe (postmaster) was concerned the retailer (username:***) was using the tracking code for more than one package, which is mail fraudI have been charged, I have never received my item, and Poshmark refuses to respond to my emails since my original inquiry on 03/25/
As previously mentioned, our in house authenticators have determined the item to be authenticAs a one-time courtesy we allowed the user to ship the item to our headquartersOn March 20th, 2017, we requested the user provide us with the tracking informationUnfortunately we did not hear back from the user until September 19th, The time frame in which this offer was valid is now over. The address provided is our official headquarters, and is used to have all orders above $to be shipped thereAs such the address is not invalid.
For this reason, we consider the case closed
I bought and item from this Posh and never received itThe website states to handle this issue go to purchase item and click on pull down box and select item not delivered ITEM NOT DELIVERED is NOT a selection I have emailed the company several times and NO response Contacted the seller, Seller said NOT her problem.and has blocked me from contacting her I have never accepted the delivery because it was NEVER receivedPoshmark is not supposed to release payment to the seller until the buyer ACCEPTS delivery but Posh PAID the seller and I had to DISPUTE it with my credit card companyNEVER AGAIN THIS COMPANY IS NOT REPUTABLE AND SHOULD BE AVOIDED AT ALL COSTI should have checked Revdex.com
I have sold three pairs of boots recently through PoshmarkI have requested the funds to be deposited into my accountsOne to my checking account and two into my savings accountTwo of the transactions stated that the deposit has been completed and the other one is still pendingTwo of the withdrawals have been well over days, but Poshmark keeps emailing me to tell me to wait "days" for the depositEvery time I email Poshmark to ask about it or see if there is an error in the account/routing number they keep telling me to go back and check if there is an error (no option in account tab) or wait the the "days"Today I received another email from "***" with this response: "Thanks for your email and we apologize for any inconvenienceUnfortunately, because your deposit is already processing (it is all done via software), we are no longer able to edit or cancel your requestIf your account information is invalid, you should be receiving an automated email within business
I purchased a pair of boots on the app for $The boots were listed by the seller as “gently worn”Once I recieved the boots I discovered that they had a hole in themI immediately filed a complaint with Poshmark customer service as “item recieved not as described”After a week or so, Poshmark customer service finally responded to my complaint by stating that I had agreed to close the complaint with a $Poshmark creditIn fact, Poshmark had never contacted me and I never agreed to a partial creditPoshmark released my funds to the seller and rejected the return citing that I should have asked questions and I can resell the boots if I don’t want to keep themI am seeking a full refundThe seller never “described” that the boots had a hole in them, Nor was there a photo showing a hole in the bootsThe boots are patent leather and there’s several spots in the photos that look to be the camera flash on the bootsBut, there was never a photo or a mention of a hole in the boots
I ordered a Gucci wallet from a seller on PoshmarkThe seller showed me their receipt however, when I received the wallet, it was clearly fakeI even had the wallet reviewed by Authenticate First and they confirmed it was a replicaIn these instances, Poshmark is responsible for mediating the issue between the seller and buyerI submitted all of my documentation into Poshmark to ask for a refundThey are non-responsiveI want to close this return out because the seller is harassing meI continually report the seller to Poshmark but they have done nothingPoshmark's response time is not acceptableThey allow their users to be harassed by other users and do nothing about itThere are fake luxury items running rampant on their site and they do nothing about it
I purchased an item from Poshmark on February 24thI received the item and it was not as described by the sellerI alerted Poshmark, and they approved my case, allowing me to return my $itemThe seller I purchased from has received the returned itemI have not received my $refundI contacted Poshmark on March 6th to resolve the issueI received an automated email, saying that I would get a response in hoursI have given them hours to respond, but they have notI want my $refundI have successfully returned the item, but Poshmark has not responded to my emails
According to our Moderation team, the customer's account on Poshmark was permanently suspended due to the continued sale of counterfeit merchandiseThe sale of counterfeit items is strictly prohibited on our platform and is against federal lawThe customer was last assisted with their inquiry on
August 19th, ***, and was allowed to redeem their account balanceAdditionally, we see that the customer's account has already been deleted by themselves
Due to this, we consider the matter resolved
I purchased a bag from a Poshmark seller on May 3rdThe bag was delivered late in the day on May 10thI found it to be not in the condition described, and not in the dimensions indicated in the descriptionI did not accept the order, and instead accessed the "Problems/Inquiry" section of the app and reported this, with photographs, on the morning of May 12thI immediately received an automated reply stating that they were experiencing an unusually high volume of queries to customer support, and that they'd answer as soon as possibleI never received a case numberMy complaint went unattended, and funds were automatically released to the sellerI did what I needed to, and Poshmark did not follow through with the process on their endI have contacted them three times since, and received two messages, both lecturing in tone and ignoring all previous correspondenceThis is an unacceptable way to run a business
On December of I purchased and Michael Kors Dalia purse on Poshmark.com‘s website for $The site stated (and also written in there policy) it would be shipped out within three business days and I would receive it within five business daysI had not received any email confirmation or receipt and since then I have received nothing from PoshmarkNo confirmation of purchase no confirmation of the product being sent no receiptAfter debiting the full amount for the purse from my account I head nothing from PoshmarkDecember I reached out to Poshmark because I had not received the purse or any communicationIt is now December in Poshmark has done nothing to help me find the product they purchased and cannot find any information related to my purchaseI sent multiple emails to try to find out information about what is going on in Poshmark threatened me that if I continue to send multiple messages they will move my complaints to the bottom of their queueI tried to c
Customer scamming and lying making me lose out on a now damaged back and money INFLICTED by the buyerThe purchaser bought a bag from meA day or two later, she purchased The SAME bag as mine but cheaperTwo days later, after she received the cheaper bag, she opened a case up stating that there was a pen mark on the bag and that she SCRUBBED it damaging itWhy did she not open a cast first before causing damage to the bag? She is returning my bag because she damaged it and because she found it cheaperI submitted PROOF of both to Poshmark and they feel I lied about the bag and the purchaser wonShe is now sending me back my damaged bag that she inflicted herself and I am now out of a bag and moneyI showed PROOF to Poshmark about this but they ignored the proof and sided with the purchaserThey did not look into this case whatsoever to see what this girl didShe is a liar and a scammerI want what I am owed for what she purchased for this bag which is $How is it fair tha
I sold a *** Necklace, worth over $*** for $***, the buyer claimed there was damage to item, poshmark ruled in their favor, I don't know why, however I have never received the necklace back from the buyer and they told me to wait and wait and still no notice of shipping the necklace back and they are withholding my funds
My account was suddenly blocked yesterday by PoshI received no email explaining why and emailed them several times with no responseThis is a huge problem as I have recently sold and shipped several items and bought items that are supposed to be in transit but they have not been delivered as and I am not able to recieve my pending fundsThis is an important source of income for me and I am very worried upon reading other's similiar complaintsI have put lots of time and effort into creating my closet and have all positive feedback and ship very quicklyI feel this is extremely unfair to myself and others
I recently sold a Louis Vuitton Artsy bag for $Buyer purchased instantly, no questions no commentsPictures and info provided upon postingOne image did not want to upload which was to indicate that there were small cracks on the lip of the bag on either sideUnderstandably, buyer opened a case against meOk, I stated that I would not like partial credit I wanted the bag RETURNEDEither pay full price or return itNo in betweenI have as of yet to hear back from them other than the automated emailHow long does it take to switch email serversI would just like this resolved ASAP I count on these proceeds to support my family
I am very dissatisfied with customer care as it pertains to responding to inquiriesI have tried to contact them via email at least times only to receive an automated responseI need to talk with a human being about my orderI have been a member of this forum for one year now and they have made hundreds of dollars off of my salesI am simply trying to get my item back that they deem inauthenticUpon their review and accompanying email, I sent a payment DIRECTLY to their Poshmark PayPal account because they claimed that I would need to pay for shipping in order to receive my item back or else they would DESTROY itI had no issue with this and within an hour I paid for the shipping and included my account username as well as order number and mailing addressI have YET to receive any response and it has been over a weekThe number on the internet sends you to an automated messageIn addition, I needed the item back in order to fike s claim with the company that guaranteed its
I have notified customer service on two different purchases I made that were not what the seller advertised with pictures and Poshmark never even replied to my emailsI also contacted both sellers and was told that I would be getting a refund of my money which I did not
I have been email and trying to get in touch with this companyI sold an item on there website and they stated that my payment would be automatically release in three daysIt has been weeks and I still have not been paid and my payment still haven’t been release
Our disputes team fully investigated this order and positively determined that the items sold by this user were counterfeitThe potential legal ramifications of selling counterfeit products are as follows:
Any one of the following could result in up to $2,000,in fines and/or up to
years in prison:
(1) conspiring to traffic in counterfeit goods, in violation of Title 18, United States Code, Section 371; (2) trafficking in counterfeit goods, in violation of Title 18, United States Code, Section 2320(a); and (3) concealing and selling imported counterfeit goods, in violation of Title 18, United States Code, Section 545.
As such, we are legally obligated to provide the buyer with a refund because these items cannot be legally soldDue to this, we consider the case resolved
weeks ago I sold an item on poshmark, the transaction went wellNow when it is time for my earning to be transferred to my direct bank account, message came as transaction would be completed by *** 3, ***But days has past the money is still not in my bank account and customer service is not responding after my second message to themThis happened to me last year *** and weeks later they finally gave my moneyI just need my money in my account
The listing was for citizens of humanity jeans "***" size I ordered on 4-17-Seller did not ship within allotted time, but did communicate with me after attempts at contacting herEmail from Poshmark said they could not get an answer from sellerSeller was: Audrey - *** Order Number: *** When I finally did receive the jeans they were not as describedThey were "***" jeansAll I want is to return them and receive my refundPoshmark is going back and forth "reviewing" the caseThey offered me that I keep the jeans that were described wrong and get a $credit twords shopping on poshmarkI refused that offerThe answer to my refusal was they will "review" the caseWrong description of item, I did not get what I paid for
I ordered an item (Kate Spade key case) on 03/20/It was sent USPS to me and was claimed to be delivered on 03/23/The package never arrivedMy branch Post Office located a package that was delivered locally that had the same tracking number, but it was not addressed to me or contain my itemThe postmaster insisted that I open the package in his presence to confirm the contents of the packageHe (postmaster) was concerned the retailer (username:***) was using the tracking code for more than one package, which is mail fraudI have been charged, I have never received my item, and Poshmark refuses to respond to my emails since my original inquiry on 03/25/
As previously mentioned, our in house authenticators have determined the item to be authenticAs a one-time courtesy we allowed the user to ship the item to our headquartersOn March 20th, 2017, we requested the user provide us with the tracking informationUnfortunately we did not hear back from the user until September 19th, The time frame in which this offer was valid is now over. The address provided is our official headquarters, and is used to have all orders above $to be shipped thereAs such the address is not invalid.
For this reason, we consider the case closed
I bought and item from this Posh and never received itThe website states to handle this issue go to purchase item and click on pull down box and select item not delivered ITEM NOT DELIVERED is NOT a selection I have emailed the company several times and NO response Contacted the seller, Seller said NOT her problem.and has blocked me from contacting her I have never accepted the delivery because it was NEVER receivedPoshmark is not supposed to release payment to the seller until the buyer ACCEPTS delivery but Posh PAID the seller and I had to DISPUTE it with my credit card companyNEVER AGAIN THIS COMPANY IS NOT REPUTABLE AND SHOULD BE AVOIDED AT ALL COSTI should have checked Revdex.com
I have sold three pairs of boots recently through PoshmarkI have requested the funds to be deposited into my accountsOne to my checking account and two into my savings accountTwo of the transactions stated that the deposit has been completed and the other one is still pendingTwo of the withdrawals have been well over days, but Poshmark keeps emailing me to tell me to wait "days" for the depositEvery time I email Poshmark to ask about it or see if there is an error in the account/routing number they keep telling me to go back and check if there is an error (no option in account tab) or wait the the "days"Today I received another email from "***" with this response: "Thanks for your email and we apologize for any inconvenienceUnfortunately, because your deposit is already processing (it is all done via software), we are no longer able to edit or cancel your requestIf your account information is invalid, you should be receiving an automated email within business
I purchased a pair of boots on the app for $The boots were listed by the seller as “gently worn”Once I recieved the boots I discovered that they had a hole in themI immediately filed a complaint with Poshmark customer service as “item recieved not as described”After a week or so, Poshmark customer service finally responded to my complaint by stating that I had agreed to close the complaint with a $Poshmark creditIn fact, Poshmark had never contacted me and I never agreed to a partial creditPoshmark released my funds to the seller and rejected the return citing that I should have asked questions and I can resell the boots if I don’t want to keep themI am seeking a full refundThe seller never “described” that the boots had a hole in them, Nor was there a photo showing a hole in the bootsThe boots are patent leather and there’s several spots in the photos that look to be the camera flash on the bootsBut, there was never a photo or a mention of a hole in the boots
I ordered a Gucci wallet from a seller on PoshmarkThe seller showed me their receipt however, when I received the wallet, it was clearly fakeI even had the wallet reviewed by Authenticate First and they confirmed it was a replicaIn these instances, Poshmark is responsible for mediating the issue between the seller and buyerI submitted all of my documentation into Poshmark to ask for a refundThey are non-responsiveI want to close this return out because the seller is harassing meI continually report the seller to Poshmark but they have done nothingPoshmark's response time is not acceptableThey allow their users to be harassed by other users and do nothing about itThere are fake luxury items running rampant on their site and they do nothing about it
I purchased an item from Poshmark on February 24thI received the item and it was not as described by the sellerI alerted Poshmark, and they approved my case, allowing me to return my $itemThe seller I purchased from has received the returned itemI have not received my $refundI contacted Poshmark on March 6th to resolve the issueI received an automated email, saying that I would get a response in hoursI have given them hours to respond, but they have notI want my $refundI have successfully returned the item, but Poshmark has not responded to my emails
According to our Moderation team, the customer's account on Poshmark was permanently suspended due to the continued sale of counterfeit merchandiseThe sale of counterfeit items is strictly prohibited on our platform and is against federal lawThe customer was last assisted with their inquiry on
August 19th, ***, and was allowed to redeem their account balanceAdditionally, we see that the customer's account has already been deleted by themselves
Due to this, we consider the matter resolved
I purchased a bag from a Poshmark seller on May 3rdThe bag was delivered late in the day on May 10thI found it to be not in the condition described, and not in the dimensions indicated in the descriptionI did not accept the order, and instead accessed the "Problems/Inquiry" section of the app and reported this, with photographs, on the morning of May 12thI immediately received an automated reply stating that they were experiencing an unusually high volume of queries to customer support, and that they'd answer as soon as possibleI never received a case numberMy complaint went unattended, and funds were automatically released to the sellerI did what I needed to, and Poshmark did not follow through with the process on their endI have contacted them three times since, and received two messages, both lecturing in tone and ignoring all previous correspondenceThis is an unacceptable way to run a business
On December of I purchased and Michael Kors Dalia purse on Poshmark.com‘s website for $The site stated (and also written in there policy) it would be shipped out within three business days and I would receive it within five business daysI had not received any email confirmation or receipt and since then I have received nothing from PoshmarkNo confirmation of purchase no confirmation of the product being sent no receiptAfter debiting the full amount for the purse from my account I head nothing from PoshmarkDecember I reached out to Poshmark because I had not received the purse or any communicationIt is now December in Poshmark has done nothing to help me find the product they purchased and cannot find any information related to my purchaseI sent multiple emails to try to find out information about what is going on in Poshmark threatened me that if I continue to send multiple messages they will move my complaints to the bottom of their queueI tried to c
Customer scamming and lying making me lose out on a now damaged back and money INFLICTED by the buyerThe purchaser bought a bag from meA day or two later, she purchased The SAME bag as mine but cheaperTwo days later, after she received the cheaper bag, she opened a case up stating that there was a pen mark on the bag and that she SCRUBBED it damaging itWhy did she not open a cast first before causing damage to the bag? She is returning my bag because she damaged it and because she found it cheaperI submitted PROOF of both to Poshmark and they feel I lied about the bag and the purchaser wonShe is now sending me back my damaged bag that she inflicted herself and I am now out of a bag and moneyI showed PROOF to Poshmark about this but they ignored the proof and sided with the purchaserThey did not look into this case whatsoever to see what this girl didShe is a liar and a scammerI want what I am owed for what she purchased for this bag which is $How is it fair tha