I am a buyer and seller on Poshmark, and am a Posh Ambassador, top seller, all the bells and whistlesThey have suddenly started flagging things as offensive without any type of reasoning behind itI sent an e-mail to them asking why the item was offensive and on BOTH items they said that it was an errorThey did it again today with a shirtAlso, many people complain about their authentic items being taken down despite proof of authenticityPoshmark allows users to review items and judge their authenticityUSERSNot experts, not Poshmark company policy enforcers, USERSThe company has honestly worked out well for me over the past couple of years, which is why I gave stars, but if they continue to take my posts down with no valid reason I will report them on hereVery unprofessional company with high commissions and shipping rates!!!!
I have been notifying poshmark about not receiving a return for over a week nowThey asked me to wait until the 18th in which I did and informed them that I still have not recieved any word backThey are more than willing to respond immediately when its anything but a complaintI have been contacting them numerous times via email, social mediaIm also noticing a lot of other people not getting responses from them as well and complaining about it via social mediaThis is the second time ive had an issue with them and it took them until I made server actions for them to respondI shouldn't have to continuously contact them if I have an issueTheir system says they get back to you within hours and its been over hours since I first contacted them confirming I still have-not gotten my packageI need an answer immediately
My first Poshmark purchase...my last Live in Hawaii...invited to a ski week at *** ** ***...don't have the cold weather stuff...so saw a usually very expensive *** ski jacket on their site Bought it on a Friday...by Tuesday still no acknowledgement...placed a complaint...seller has ten days to ship...the ad listed the jacket available in ALL SIZES but I wanted to confirm they had an XL *** size 5...no response...when no one had responded in ten days, I cancelled the order and they refunded to my credit card...but I lost ten days and went to a local sporting goods store and bought what I needed...not the quality of *** but at least I had what I needed from a responsive store and not this terrible site...cancelled my account and stopped their stupid emails...and I'm off to the slopes
I sold a dress I had worn one time, there was nothing wrong with itThe buyer filed a claim saying that it was stainedPoshmark accepted her claim and had the item returnedWhen I received the dress, the "stains" were deodorant marksIt was incredibly obvious she had tried it on, it didn't fit, so she complained and was able to send it back despite their no returns if an item doesn't fit policyNone of the pictures I uploaded had these marks, and I haven't tried the dress on since after it was washed (way before I uploaded it)so now I'm stuck with this deodorant stained dress because the company can't follow through on their return policy
I purchased something from them and I wish I had gone to Revdex.com to see all the negative complaintsI guess I was just in need of this bracelet from *** and *** that looked like it was purchased years agoIt was horribleI was going to give this as a present to my niece and I wouldn't want to insult her with such a giftI wouldn't want it even if it was freeHorrible
I began buying on Poshmark and purchasing small items and was happy, until I purchased a larger item..a winter jacket for $plus shipping The item arrived dirty, I sent emails to postmark saying I could not upload any photos however I never EVER got a response so the return never took place I was left owning s dirty jacket I paid shipping for also and a lot of aggravation No number to call or customer service at all...It is a rip off and scam
Purchased a purse from this app, it was a counterfeit, successfully resold on their app, the seller reported and Poshmark approved a returnThe buyer shipped the package back to me with a different address and no name, after a week of tracking down the package through USPS I opened a box full of paper and wrappings and trashAt this point, USPS is not liable, they delivered the package to the address as marked on the package, Poshmark issued the customer a refund, and here I am left with no refund and no itemI was unaware that selling such was not protected under posh protection and would not have purchased nor sold the item if it was not protectedCustomer service is poor, and they deserve zero stars from meEspecially because I received an email back stating that they are not responsible because the item was a counterfeitA counterfeit indeed- but one that they sold to me in the first place and I failed to realize it until it was too late
I recently sold an item on this websiteDespite emails requesting my money for the sale I have not received any replies nor my moneyI have been unable to contact the company by phoneI received a message that the number listed on the website had been disconnected
Horrible experience with this companyThey simply won't respond to any of my emailsThere's no other way of contacting themI've lost lots of money and expensive merchandise due to scammers on this app and the company refuses to work with meBut they'll gladly take my money and percentage out of what ever I sell
Poshmark promises that if items are misrepresented they'll refund your moneyI ordered a pair of *** leggings and when they arrived they were so small they looked like a child's sizeAll Poshmark did was say that size can vary by style so they weren't misrepresentedThese were supposed to fit up to a size adultThey're at least inches shorter than my other leggings, and 2-inches skinnier
In *** of *** I purchased a designer handbag from a seller on Poshmark.com for $***The bag was advertised by the seller as written verbatim below: "Authentic *** *** Monogram Pochette bagIn mint condition! Ideal everyday/ evening bagIt comes with dust bagSize is Length: 8.25", Height: 5", Depth: 1.5", Drop: 9"Feel free to make me an offer"I inquired with very specific questions about any scratches or wear on the hardware, any marks on the inside of the bag, any stains on the leather, to which were all answered "no", no scratches or wear on hardware, no markings inside, and tiny stain on the leather strap that is not noticeable." When I received the bag, I found the hardware to be worn and scratched, some type of pen or marker lines on the interior of the purse, multiple stains on the leather strap, a rip/tear in the corner of the bag near zipper, and it wreaked of cigarette smoke smellI was completely misledTherefore,on ***, I did not click the "Acce
Poshmark provides no customer service and take advantage of customers while hiding behind their website to avoid giving cash refund and providing return labels for bad merchandise, I have made contact with poshmark a great number of times about a broken watch that was sent to me by a seller who said all it needed was a battery where I had a jeweler place one in it and said the watch was no good due to being broken, poshmark continues to make a lot of money while customers continue to lose a lot of money as poshmark look forward to customers discontinuing request for cash applied back to their debit or credit card which shows bad business practices as it appears that poshmark are allowed to continue to do so
I bought an item from Poshmark (purse) that was defectiveI wanted to return itI contacted Poshmark, submitting photos displaying the defectI received a reply email asking for more photos showing clearer details of defect (first photos were very clear, and showed accurate detail)I sent in more photos; Poshmark sent a reply email stating that: "Unfortunately, this case does not qualify for a return because: - item is as shown in listing" It's true that the item listing didn't show the defect, as it was inside a zipper pocket, which was zipped closed in the online photosAsking for a refund for a defective item is a logical requestThe fact that I submitted exact, clearly defined photos showing the defect, requires Poshmark to send me a refund in full, as stated in their return policyIn denying my return request, they have misrepresented their own policies
I had been an active seller on Posh for nearly years, until I was nearly scammedI posted a picture of the STOLEN pics another posher was using, within my closetI never listed her name, because she changed accounts so frequentlyI also had instructions on how to use *** to tell if pics were fakeMy account was locked and I was told it wouldn't be reinstatedLet me also note for what Posh charges in sales, their customer service is nonexistent! It had been over mo I deleted my account and reluctantly decided to open a new closetI knew this time I would be vigilant about who I purchased/sold to(Even after reading all the complaints) I have been active for over mo now, no complaints, perfect sales/purchasing recordMy account was suddenly closed without warningI emailed Posh, waited for days before getting a generic response, just stating that I had ties to a locked accountI don't agree with their response nor the reason of why my first account was lockedBut if
I cannot return the product that was delivered because POSHMARK is making it very difficultMy account has been charged and the product is NOT the colors I ordered AND it has a scratch on itI simply want to return the product and get it out of my house but they refuse to helpI've changed my password and it still does not allow me access into the websiteI've sent MANY emails letting customer support know my problem and they are NOT helping me resolve itI keep getting the same email over and overI want full refund!
The buyer did not comply with Poshmark's return policy, which clearly states that the buyer must open a formal return dispute with us within days of receiving the itemBecause the buyer failed to open a formal dispute with us within the allotted timeframe, the funds were released to the seller
At that time, the order no longer qualifies for a return/refund (this is also clearly stated in our FAQs under "What is Poshmark's Return Policy?")For this reason, we consider the case closed
I sold an item on *** * and shipped a few hours laterThat evening Poshmark canceled the orderI emailed right away and just today received an inadequate response where it is clear my email was not even readI was told that Poshmark canceled the order because the buyer is being investigated and it was for my protectionUnfortunately the item was shipped and if Poshmark wants to protect other users than she shouldn't be allowed to use the platform while that happensI am out the product and money and the email response I received was tantamount to 'tough *** as there was no apology or crediting my accountAs it stands, Poshmark is complicit in this theft, and it should be noted this buyer has knowingly not paid for something and not made an attempt to rectify the situation
This company is like *** where you can put your merchandise that you've bought yourself and either used or have not used up for sale and other members purchase it at a discountI've been a member of Poshmark and sold my items since ***I put up an authentic *** belt I purchased last year that I wore a handful of times but didn't find use forA new member that joined poshmark in January of this year with a brand new profile decided to purchase my beltI advertised it had no scratches and posted pictures which was true, like I stated I wore it less than timesThe member disputed the purchase saying she received it and it was scratchedThat was unusual because I remember packing it up to ship to her and looking at it one last time and it was in perfect conditionThe belt was sent back to me, the buckle was tarnished there were scratches all over the belt which I have pictures to proveI've been in contact with Poshmark and they refuse to open up another investigation and get
This company is very careless about communicating with you on issues with your sellAs a seller you have zero protection and if something happens you have to wait weeks to get a responseThey send an automotive message saying that they will response as soon as hours but that is not the caseA lot of the times you are waiting weeks many even months to get a response and by then the issue doesn’t even matter anymoreThey lack communication and just don’t care as a companyThey also make huge mistakesI had a friend who sold a very experience bag and shipped it out the same day only for Poshmark to cancel the order next day and tell her not to ship it out when *** already had the shipmentShe has yet to hear anything back about her bagHorrible customer service
I am a buyer and seller on Poshmark, and am a Posh Ambassador, top seller, all the bells and whistlesThey have suddenly started flagging things as offensive without any type of reasoning behind itI sent an e-mail to them asking why the item was offensive and on BOTH items they said that it was an errorThey did it again today with a shirtAlso, many people complain about their authentic items being taken down despite proof of authenticityPoshmark allows users to review items and judge their authenticityUSERSNot experts, not Poshmark company policy enforcers, USERSThe company has honestly worked out well for me over the past couple of years, which is why I gave stars, but if they continue to take my posts down with no valid reason I will report them on hereVery unprofessional company with high commissions and shipping rates!!!!
I have been notifying poshmark about not receiving a return for over a week nowThey asked me to wait until the 18th in which I did and informed them that I still have not recieved any word backThey are more than willing to respond immediately when its anything but a complaintI have been contacting them numerous times via email, social mediaIm also noticing a lot of other people not getting responses from them as well and complaining about it via social mediaThis is the second time ive had an issue with them and it took them until I made server actions for them to respondI shouldn't have to continuously contact them if I have an issueTheir system says they get back to you within hours and its been over hours since I first contacted them confirming I still have-not gotten my packageI need an answer immediately
My first Poshmark purchase...my last Live in Hawaii...invited to a ski week at *** ** ***...don't have the cold weather stuff...so saw a usually very expensive *** ski jacket on their site Bought it on a Friday...by Tuesday still no acknowledgement...placed a complaint...seller has ten days to ship...the ad listed the jacket available in ALL SIZES but I wanted to confirm they had an XL *** size 5...no response...when no one had responded in ten days, I cancelled the order and they refunded to my credit card...but I lost ten days and went to a local sporting goods store and bought what I needed...not the quality of *** but at least I had what I needed from a responsive store and not this terrible site...cancelled my account and stopped their stupid emails...and I'm off to the slopes
I sold a dress I had worn one time, there was nothing wrong with itThe buyer filed a claim saying that it was stainedPoshmark accepted her claim and had the item returnedWhen I received the dress, the "stains" were deodorant marksIt was incredibly obvious she had tried it on, it didn't fit, so she complained and was able to send it back despite their no returns if an item doesn't fit policyNone of the pictures I uploaded had these marks, and I haven't tried the dress on since after it was washed (way before I uploaded it)so now I'm stuck with this deodorant stained dress because the company can't follow through on their return policy
I purchased something from them and I wish I had gone to Revdex.com to see all the negative complaintsI guess I was just in need of this bracelet from *** and *** that looked like it was purchased years agoIt was horribleI was going to give this as a present to my niece and I wouldn't want to insult her with such a giftI wouldn't want it even if it was freeHorrible
I began buying on Poshmark and purchasing small items and was happy, until I purchased a larger item..a winter jacket for $plus shipping The item arrived dirty, I sent emails to postmark saying I could not upload any photos however I never EVER got a response so the return never took place I was left owning s dirty jacket I paid shipping for also and a lot of aggravation No number to call or customer service at all...It is a rip off and scam
Purchased a purse from this app, it was a counterfeit, successfully resold on their app, the seller reported and Poshmark approved a returnThe buyer shipped the package back to me with a different address and no name, after a week of tracking down the package through USPS I opened a box full of paper and wrappings and trashAt this point, USPS is not liable, they delivered the package to the address as marked on the package, Poshmark issued the customer a refund, and here I am left with no refund and no itemI was unaware that selling such was not protected under posh protection and would not have purchased nor sold the item if it was not protectedCustomer service is poor, and they deserve zero stars from meEspecially because I received an email back stating that they are not responsible because the item was a counterfeitA counterfeit indeed- but one that they sold to me in the first place and I failed to realize it until it was too late
I recently sold an item on this websiteDespite emails requesting my money for the sale I have not received any replies nor my moneyI have been unable to contact the company by phoneI received a message that the number listed on the website had been disconnected
Horrible experience with this companyThey simply won't respond to any of my emailsThere's no other way of contacting themI've lost lots of money and expensive merchandise due to scammers on this app and the company refuses to work with meBut they'll gladly take my money and percentage out of what ever I sell
Poshmark promises that if items are misrepresented they'll refund your moneyI ordered a pair of *** leggings and when they arrived they were so small they looked like a child's sizeAll Poshmark did was say that size can vary by style so they weren't misrepresentedThese were supposed to fit up to a size adultThey're at least inches shorter than my other leggings, and 2-inches skinnier
In *** of *** I purchased a designer handbag from a seller on Poshmark.com for $***The bag was advertised by the seller as written verbatim below: "Authentic *** *** Monogram Pochette bagIn mint condition! Ideal everyday/ evening bagIt comes with dust bagSize is Length: 8.25", Height: 5", Depth: 1.5", Drop: 9"Feel free to make me an offer"I inquired with very specific questions about any scratches or wear on the hardware, any marks on the inside of the bag, any stains on the leather, to which were all answered "no", no scratches or wear on hardware, no markings inside, and tiny stain on the leather strap that is not noticeable." When I received the bag, I found the hardware to be worn and scratched, some type of pen or marker lines on the interior of the purse, multiple stains on the leather strap, a rip/tear in the corner of the bag near zipper, and it wreaked of cigarette smoke smellI was completely misledTherefore,on ***, I did not click the "Acce
Our records show that this order was cancelled on *** *** and a full refund was issued to the buyer.
Due to this, we consider the case resolved
Poshmark provides no customer service and take advantage of customers while hiding behind their website to avoid giving cash refund and providing return labels for bad merchandise, I have made contact with poshmark a great number of times about a broken watch that was sent to me by a seller who said all it needed was a battery where I had a jeweler place one in it and said the watch was no good due to being broken, poshmark continues to make a lot of money while customers continue to lose a lot of money as poshmark look forward to customers discontinuing request for cash applied back to their debit or credit card which shows bad business practices as it appears that poshmark are allowed to continue to do so
I bought an item from Poshmark (purse) that was defectiveI wanted to return itI contacted Poshmark, submitting photos displaying the defectI received a reply email asking for more photos showing clearer details of defect (first photos were very clear, and showed accurate detail)I sent in more photos; Poshmark sent a reply email stating that: "Unfortunately, this case does not qualify for a return because: - item is as shown in listing" It's true that the item listing didn't show the defect, as it was inside a zipper pocket, which was zipped closed in the online photosAsking for a refund for a defective item is a logical requestThe fact that I submitted exact, clearly defined photos showing the defect, requires Poshmark to send me a refund in full, as stated in their return policyIn denying my return request, they have misrepresented their own policies
I had been an active seller on Posh for nearly years, until I was nearly scammedI posted a picture of the STOLEN pics another posher was using, within my closetI never listed her name, because she changed accounts so frequentlyI also had instructions on how to use *** to tell if pics were fakeMy account was locked and I was told it wouldn't be reinstatedLet me also note for what Posh charges in sales, their customer service is nonexistent! It had been over mo I deleted my account and reluctantly decided to open a new closetI knew this time I would be vigilant about who I purchased/sold to(Even after reading all the complaints) I have been active for over mo now, no complaints, perfect sales/purchasing recordMy account was suddenly closed without warningI emailed Posh, waited for days before getting a generic response, just stating that I had ties to a locked accountI don't agree with their response nor the reason of why my first account was lockedBut if
I cannot return the product that was delivered because POSHMARK is making it very difficultMy account has been charged and the product is NOT the colors I ordered AND it has a scratch on itI simply want to return the product and get it out of my house but they refuse to helpI've changed my password and it still does not allow me access into the websiteI've sent MANY emails letting customer support know my problem and they are NOT helping me resolve itI keep getting the same email over and overI want full refund!
The buyer did not comply with Poshmark's return policy, which clearly states that the buyer must open a formal return dispute with us within days of receiving the itemBecause the buyer failed to open a formal dispute with us within the allotted timeframe, the funds were released to the seller
At that time, the order no longer qualifies for a return/refund (this is also clearly stated in our FAQs under "What is Poshmark's Return Policy?")For this reason, we consider the case closed
I sold an item on *** * and shipped a few hours laterThat evening Poshmark canceled the orderI emailed right away and just today received an inadequate response where it is clear my email was not even readI was told that Poshmark canceled the order because the buyer is being investigated and it was for my protectionUnfortunately the item was shipped and if Poshmark wants to protect other users than she shouldn't be allowed to use the platform while that happensI am out the product and money and the email response I received was tantamount to 'tough *** as there was no apology or crediting my accountAs it stands, Poshmark is complicit in this theft, and it should be noted this buyer has knowingly not paid for something and not made an attempt to rectify the situation
This company is like *** where you can put your merchandise that you've bought yourself and either used or have not used up for sale and other members purchase it at a discountI've been a member of Poshmark and sold my items since ***I put up an authentic *** belt I purchased last year that I wore a handful of times but didn't find use forA new member that joined poshmark in January of this year with a brand new profile decided to purchase my beltI advertised it had no scratches and posted pictures which was true, like I stated I wore it less than timesThe member disputed the purchase saying she received it and it was scratchedThat was unusual because I remember packing it up to ship to her and looking at it one last time and it was in perfect conditionThe belt was sent back to me, the buckle was tarnished there were scratches all over the belt which I have pictures to proveI've been in contact with Poshmark and they refuse to open up another investigation and get
This company is very careless about communicating with you on issues with your sellAs a seller you have zero protection and if something happens you have to wait weeks to get a responseThey send an automotive message saying that they will response as soon as hours but that is not the caseA lot of the times you are waiting weeks many even months to get a response and by then the issue doesn’t even matter anymoreThey lack communication and just don’t care as a companyThey also make huge mistakesI had a friend who sold a very experience bag and shipped it out the same day only for Poshmark to cancel the order next day and tell her not to ship it out when *** already had the shipmentShe has yet to hear anything back about her bagHorrible customer service