Port Arthur Smiles

Good evening, I would like to respond to the allegation from Mrs***After speaking to Dr*** *** the Dentist who seen Mrs***, Dr*** indicated after doing a complete exam of patients mouth and patient X-rays, Dr*** diagnosed that patient needed an SRP Root( Root
Planing and Scaling ) Deep Cleaning, which is not a covered benefit with her insurancePatient demanded we do a simple cleaning which is a covered benefit, the patient didn't clinical qualify fo a simple cleaningDr*** did offer to complete the fillings that patient declined to have the fillings done that dayPort Arthur Smiles takes great pride in patient care, we would never refuse service to any patient unless the patient did not want the serviceWe make our patient's dental care a priority and will never waiver from thatPlease feel free to reach out to me with further concerns -- *** *** ***Chief Operating Officer BriteSmile Family Dental 903-340-Office 409-926-Cellwww.britesmiledentists.com