POPEYE'S CHICKEN AND BISCUITS Reviews (4)
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POPEYE'S CHICKEN AND BISCUITS Rating
Address: 290 East Round Grove Road, Lewisville, Texas, United States, 75067
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I have pictures of this item that was sold to me the very same day it was sold out from under myself to someone else and was...
never taken off the floorand YES I was given a refund AT LEAST I TELL THE TRUTH . this is where if I go and buy something and u resell it I dont think thats something leagal over time and I took pictures of those receipts and will be posting them since Revdex.com did not lol MY PHONE NUMBER IS [redacted] I WISH OF A VOICEMAIL OR PHONECALL AT THE LEAST WOULD BE NICE SINCE IVE NEVER RECIEVED CONTACT FROM CORPORATE .
Better Business Beau:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
I am rejecting this response because: no one reached out to me. I reached out to them. They did tell me it was not standard but no refund was offered.
I have reached out to our customer indicating that the experience she encountered was not standard business practice for us, apologized and offered to refund the entire amount of the purchase.
Hello and thank you for your persistence. May Pan has been a member of the Revdex.com for many years with good standing. We operate our company in good faith and always attempt to work with our customers if problems should arise. We handled the above customer just the same. May Pan...
made many attempts to please our customer. We responded very promptly to his first call that a piece was damaged, We even attempted to fix the piece on our own, we went back to the house to pick the piece up with the intentions of fixing it and were told to not take the piece. We then agreed to abide by the state-regulated $.60/pound/item. May Pan was waiting to hear back from them about the weight of the piece. May Pan received no phone calls. The customer sent an email some time after and it was not opened. When May Pan realized the situation, and the fact that our customer was getting upset, compensation was immediately sent out, however, the customer proceeded with filing a complaint regardless. Unfortunately in this situation there were good intentions, but miscommunication. Since May Pan was communicating with the customer the whole time in order to amend the issue, the company was not aware that a response had to be given to the Revdex.com.