This is the response from our General Manager Michael W[redacted]: Ms.[redacted]'s vehicle has been diagnosed with SEVERE engine drivability concerns (neglect-lack of maintenance) as diagnosed by not only myself, but also ETE Wholesale warranty technician Keith H[redacted]. Multiple misfires (Spark plug...
wires arcing together and into the engine oil dipstick tube, spark plugs, etc.),with no defects in the transmission replacement components or craftsmanship of the rebuild. The torque converter is operating properly, as commanded bythe onboard computer,and the.poor engine drivability symptoms are manifesting through the entire vehicle,not just the transmission.Simply put,the engine performance is very poor due to severe neglect and lack of maintenance. Despite Ms. [redacted]'s self-diagnosis, Internet and/or YouTube diagnosis,this vehicle has been PROPERLY diagnosed by two ASE certified technicians, an estimate prepared and presented to Ms.[redacted]. She has declined PAYING for other needed repairs to HER vehicle, the vehicle that SHE owns and neglects, and the vehicle that she is SOLELY responsible for maintaining. Carla T[redacted] Vice President Edward's Transmission Exchange, Inc. 2 A Gasoline Alley Indianapolis, IN 46222 317-635-4215 edwardstransmissions.com
Attached response from Mike W[redacted], General Manager Edward's Transmissions Michigan Rd Store.Carla T[redacted]Vice PresidentEdwards's Transmission Exchange, Inc.2 A Gasoline Alley Indianapolis, IN 46222317-635-4215edwardstransmissions.com
This is the response from our General Manager Michael W[redacted]: Ms.[redacted]'s vehicle has been diagnosed with SEVERE engine drivability concerns (neglect-lack of maintenance) as diagnosed by not only myself, but also ETE Wholesale warranty technician Keith H[redacted]. Multiple misfires (Spark plug...
wires arcing together and into the engine oil dipstick tube, spark plugs, etc.),with no defects in the transmission replacement components or craftsmanship of the rebuild. The torque converter is operating properly, as commanded bythe onboard computer,and the.poor engine drivability symptoms are manifesting through the entire vehicle,not just the transmission.Simply put,the engine performance is very poor due to severe neglect and lack of maintenance. Despite Ms. [redacted]'s self-diagnosis, Internet and/or YouTube diagnosis,this vehicle has been PROPERLY diagnosed by two ASE certified technicians, an estimate prepared and presented to Ms.[redacted]. She has declined PAYING for other needed repairs to HER vehicle, the vehicle that SHE owns and neglects, and the vehicle that she is SOLELY responsible for maintaining. Carla T[redacted] Vice President Edward's Transmission Exchange, Inc. 2 A Gasoline Alley Indianapolis, IN 46222 317-635-4215 edwardstransmissions.com
Attached response from Mike W[redacted], General Manager Edward's Transmissions Michigan Rd Store.Carla T[redacted]Vice PresidentEdwards's Transmission Exchange, Inc.2 A Gasoline Alley Indianapolis, IN 46222317-635-4215edwardstransmissions.com