Horrible customer service I have had to deal with them through my home warranty company Their follow up is terrible as far as scheduling appointments and showing up on time The manager is rude and disrespectful, I am not sure of his name They also go under another name-Paradise Pool & supplies Inc As a result of this my home warranty company still had them on file even though I complained so I am assuming they tried to change their name due to all the complaints about their extremely poor customer service I would not recommend them to anyone at all The last time I called (thinking they were a different company) the girl who answered the phone didn't even bother to put me on hold and I heard her entire conversation with the manager where he asked who was on the line and then told her to lie and just tell her we are all tied up and can't fit you in I have seen other reviews online with complaints and can't believe they are even still in business
Horrible customer service I have had to deal with them through my home warranty company Their follow up is terrible as far as scheduling appointments and showing up on time The manager is rude and disrespectful, I am not sure of his name They also go under another name-Paradise Pool & supplies Inc As a result of this my home warranty company still had them on file even though I complained so I am assuming they tried to change their name due to all the complaints about their extremely poor customer service I would not recommend them to anyone at all The last time I called (thinking they were a different company) the girl who answered the phone didn't even bother to put me on hold and I heard her entire conversation with the manager where he asked who was on the line and then told her to lie and just tell her we are all tied up and can't fit you in I have seen other reviews online with complaints and can't believe they are even still in business