I have been trying to cancel my monthly membership since Oct No one ever answers the phone and it does not allow U to cancel through the website since OCT I have called and no one answers the teleph thereThey say the office is closed, all hrs of the day! I have tried to cancel through thewebsite pongo.com under my Acct but it will not allow me to cancel! It will allow me to upgrade but does not cancel my acct when I hit the the icon to CANCEL; it does NOTHING and I then get charged for the next billing cycle! This is BS and this is FRAUD/ THEFTThey need to CANCEL my ACCT immediately! And if they had any class, they would reimburse me the past three months worth of charges
I have been trying to cancel my monthly membership since Oct No one ever answers the phone and it does not allow U to cancel through the website
since OCT I have called and no one answers the teleph thereThey say the office is closed, all hrs of the day! I have tried to cancel through thewebsite pongo.com under my Acct but it will not allow me to cancel! It will allow me to upgrade but does not cancel my acct when I hit the the icon to CANCEL; it does NOTHING and I then get charged for the next billing cycle! This is BS and this is FRAUD/ THEFTThey need to CANCEL my ACCT immediately! And if they had any class, they would reimburse me the past three months worth of charges
I have been trying to cancel my monthly membership since Oct No one ever answers the phone and it does not allow U to cancel through the website since OCT I have called and no one answers the teleph thereThey say the office is closed, all hrs of the day! I have tried to cancel through thewebsite pongo.com under my Acct but it will not allow me to cancel! It will allow me to upgrade but does not cancel my acct when I hit the the icon to CANCEL; it does NOTHING and I then get charged for the next billing cycle! This is BS and this is FRAUD/ THEFTThey need to CANCEL my ACCT immediately! And if they had any class, they would reimburse me the past three months worth of charges
I have been trying to cancel my monthly membership since Oct No one ever answers the phone and it does not allow U to cancel through the website
since OCT I have called and no one answers the teleph thereThey say the office is closed, all hrs of the day! I have tried to cancel through thewebsite pongo.com under my Acct but it will not allow me to cancel! It will allow me to upgrade but does not cancel my acct when I hit the the icon to CANCEL; it does NOTHING and I then get charged for the next billing cycle! This is BS and this is FRAUD/ THEFTThey need to CANCEL my ACCT immediately! And if they had any class, they would reimburse me the past three months worth of charges