The product I purchased failed after a couple of months of normal use. The company guarantee is for one year. The company fixed the product after I paid to ship it back. After fixing it, they notified me that the pump failed because of my water (city water) and it was not their fault. They required I pay parts, labor, and shipping before they would return my pump. Customer service refused to return my calls and will only reply by email.
The product I purchased failed after a couple of months of normal use. The company guarantee is for one year. The company fixed the product after I paid to ship it back. After fixing it, they notified me that the pump failed because of my water (city water) and it was not their fault. They required I pay parts, labor, and shipping before they would return my pump. Customer service refused to return my calls and will only reply by email.