Polly's Food Service

We are very sorry that this client's "life changing event" did not live up to her expectations. Despite this clients claims, we had a staff of five on the premises on the day of the event in attempt to make sure all the little details were taken care of. Please note, the only reason the bridal tent...

was not setup was because of wind guests of 21- 27 miles per hour, making it impossible to setup properly. We made attempts via the contact telephone number on file to notify the bride prior to her arrival. We were grateful one of the bridesmaid's was able to make contact to inform her of the problem since she never responded to our calls. Regarding the music problem. Again because of the "very" high winds, we were not able to use the microphone nor the music on the mp3 player she brought. Becuase of the problems assoiated with this event we gave this client 10% of her money back, plus the photos she claims we were holding from her.