Complaint: [redacted] I am rejecting this response because: PNY has notified me that they are processing two of the rebatesThis is good.However, there is a third rebate claim that I am disputing.When tried to enter all three numbers in the body of your form a message informed me that I should not include any personal information (like SS numbers) and therefor didn't allow me enter those claim numbers thereI had to enter them in another field but here was insufficient space there to include all three numbersI could only enter a partial number for the third.The number that was missing is [redacted] another $rebate Regards, [redacted]
I have just been made aware of this complaint Please allow me time to research the alleged issues in the aforementioned complaint We will respond with our findings.Thank youHeidi S*TreasurerPNY Technologies, Inc [redacted]
Dear [redacted] ,PNY stands behind its products and will warranty product providing the requirements for the warranty replacement are metThe following is what is stated in the warranty terms and condition which can be found at [redacted] "Warranty coverage requires proof of purchase documentation evidencing the date of purchase (sales receipt or invoice) and original packaging"I will waive the reqirement for orinial packaging but cannot waive the receipt requirementIf Mr [redacted] can provide a sales receipt from [redacted] , PNY will replace the defective [redacted] Manager, PNY Technical Support
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me
Complaint: [redacted] I am rejecting this response because: PNY has notified me that they are processing two of the rebatesThis is good.However, there is a third rebate claim that I am disputing.When tried to enter all three numbers in the body of your form a message informed me that I should not include any personal information (like SS numbers) and therefor didn't allow me enter those claim numbers thereI had to enter them in another field but here was insufficient space there to include all three numbersI could only enter a partial number for the third.The number that was missing is [redacted] another $rebate Regards, [redacted]
I have just been made aware of this complaint Please allow me time to research the alleged issues in the aforementioned complaint We will respond with our findings.Thank youHeidi S
*TreasurerPNY Technologies, Inc [redacted]
Dear [redacted] ,PNY stands behind its products and will warranty product providing the requirements for the warranty replacement are metThe following is what is stated in the warranty terms and condition which can be found at [redacted] "Warranty coverage requires proof of purchase documentation evidencing the date of purchase (sales receipt or invoice) and original packaging"I will waive the reqirement for orinial packaging but cannot waive the receipt requirementIf Mr [redacted] can provide a sales receipt from [redacted] , PNY will replace the defective [redacted] Manager, PNY Technical Support
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me