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Very Good Training...Enjoyed the PMP training.

Hello,This response has reference to the Revdex.com complaint # [redacted] that we received on September 18, 2014.As per the PMstudy  Moneyback policy, if a student fails his/her PMP exam, the person is eligible for a reimbursement of $275 for retaking the PMP exam if the...

retake exam is taken within 30 days. The $275 refund is provided not for failing the 1st attempt but for taking the retake exam which needs to be taken within 30 days of failing the first attempt. To assess the eligibility for reimbursing $275, we need proof that the student has failed the first attempt and that he/she is retaking it within 30 days. Report card of the first failed attempt help us to verify that the student has failed the first exam and the report card of the 2nd attempt (or 1st retake) help us verify that the retake exam has been taken within 30 days of failing the first attempt.In this case, the complainant, Sam Schmitz provided us the report card of the first attempt which verifies that he failed his 1st exam. He had also submitted his report card of the second attempt which verifies that he did take the retake exam within 30 days of failing the first attempt. So the complainant is eligible for the first $275 refund.As per our policy, if the student fails again (i.e. 2nd attempt or 1st retake), he/she will be eligible for another $275 for taking the 3rd attempt (or 2nd retake), if the same is taken within 30 days of failing in the 2nd attempt. Again to establish the eligibility, we check the report card of the 2nd attempt to verify that the student has failed the exam indeed and also ask for the report card of the 3rd attempt which can verify that the 3rd attempt has been taken within 30 days of failing the 2nd attempt. In this case, we cannot verify the eligibility of the complainant for this second $275 as we do not know when the 3rd attempt was taken as we do not have the report card of this attempt in our records. If the complainant can email his report card of the 3rd attempt to [email protected] we can verify his eligibility and act accordingly. As of now, he is eligible for $275 refund.The full terms of money back policy is available here: [redacted]We understand from our record that the student had paid by check. We therefore, request the student to provide the check details for us to refund $275 for the second attempt (first re-take).If you need any further clarification, please email [redacted]Best Regards,Customer Support[redacted]

Hello,This response has reference to the Revdex.com complaint # [redacted] that we received on January 13, 2015.We will extend the complainant - [redacted] course access as a 'one-time' benefit, so that he can access the course for 180 days. However, we want to...

bring to your notice that our website clearly mentions that within 6 hours of student making the payment, we will provide the service for which the payment was made. More details can be found in the following link - http://www.pmstudy.com/online_termsandcond.aspIf you need any further clarification, please email [redacted] Best Regards,Customer Support[redacted]