I have tried to satisfy the customer in this case Immediately after receiving her complaints. The Job was done professionally and approved by the City of [redacted]. The manufacturer has visited The job site and approved all equipment. They had Not found any issues on workmanship or the equipment....
We will contact Mrs. [redacted] and remove equipment And give her a complete refund.
Thank You,
[redacted] President of Service Air, Inc.
Regarding 10/17/2015, I did call previously to report Service Air was to remove equip on 10/16/2015 and a new furnace-a/c for another company was to be installed, same day. This has been done and I received full refund for returned furnace-a/c. So I believe this matter is resolved. Thank you for all you help. I intent to call Mr.[redacted]'s office and thank them also, and several others who were so kind to help and advise me in this matter.
I have tried to satisfy the customer in this case Immediately after receiving her complaints. The Job was done professionally and approved by the City of [redacted]. The manufacturer has visited The job site and approved all equipment. They had Not found any issues on workmanship or the equipment....
We will contact Mrs. [redacted] and remove equipment And give her a complete refund.
Thank You,
[redacted] President of Service Air, Inc.
Regarding 10/17/2015, I did call previously to report Service Air was to remove equip on 10/16/2015 and a new furnace-a/c for another company was to be installed, same day. This has been done and I received full refund for returned furnace-a/c. So I believe this matter is resolved. Thank you for all you help. I intent to call Mr.[redacted]'s office and thank them also, and several others who were so kind to help and advise me in this matter.