Plotter Doctors Reviews (2)
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Plotter Doctors Rating
Address: 111 E Dunlap Ave Ste 1-606, Phoenix, Arizona, United States, 85020-7808
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Beware of this business. I experienced a bait and switch when purchasing a product that I needed to operate my Canon ipf710 and plotter doctors said the price would be $150. When I arrived at their shop, Darren told me matter-of-factly that the price would now be $330...because he felt like it? I suspect that the staff knew I was in between a rock and a hard place and raised the price because I needed the part that day. Save yourself time, money, and frustration by shopping on amazon for all of your printing needs.
Plotter Doctors employees work with an air of, "Oh, we didn't fix your problem, oh well, too bad!" This company had a printer for three weeks and were unable to fix the original problem. Not only did they not, fix the problem, they introduced more problems.
They also claimed they replaced all of the parts necessary to fix a specific problem. However, when we spoke to the newest company diagnosing our issues now, they explained the current symptoms we are now experiencing, would have been caused by parts which would be worn out. Plotter Doctors claimed to have replaced all these parts.
We have a different company looking into the new problems, as well as the original problem we had. Once they received their payment and we attempted to make contact for product support, they were rude and dismissive with our employee.
These people are bad news all around!