Pleasant Valley Memorial Park Incorporated Reviews (1)
Pleasant Valley Memorial Park Incorporated Rating
Description: Funeral Related Services
Address: 8420 Little River Turnpk, Annandale, Virginia, United States, 22003
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Review: Our Mother passes away in January 2014. First the Pleasant Valley Cementery did not want to accept our Mother's insurance policies, wanting to charge us 5% each for 2 companies to cash the policies for payment. And second, we purchased a head stone from another company that work with Pleasant Valley. The head stone was delivered around the week of June 9, 2014. Someone from the cementery had our Mother's head stone placed on someone else grave, not our Mother's grave and someone else head stone was placed on our Mother's grave. My family and I found out about the wrong graves on July 4, 2014 and immediately reported it to management the same day. We were told by management they would check it out and call us on monday. No apology. This cementery is working off a cardboard chart that has every grave located on it. Later afternoon receive a call for management after we called corporate, stating that our Mother's head stone will be moved. At the cementery my sister and I experienced a non-caring employee who was the one removing the head stones. I reported that person to the General Manager who was there. His reply was "ok'. "Is there anything else we can do".The experience me and my family had with Pleasant Valley was not GOOD AT ALL. I hope that NO ONE will ever go through what we went through. This should not had happened. I hope and pray that my Mother is at peace now.Desired Settlement: We would like for Pleasant Valley to reimburst 50% cost of marker (headstone) & installation.