Pleasant Harbor Boat Rentals

In response to complaint #[redacted] After a review of the incident that occurred by the location manager it was determined that the cause of the damage was inconclusive. As a result a full refund has been issued of the damage fee in addition to a 50% refund of the rental fee for any stress or...

inconvenience this may have caused our customer. We have also extended a 50% credit towards a future rental. Furthermore the customer has been contacted directly by the location manager and the complaint has been satisfactorily resolved.Should you have any additional questions regarding this complaint please contact us directly as we will be happy to answer any questions.Sincerely,Pleasant Harbor Boat RentalsClint Page - [redacted]r - Assistant Manager[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

In response to complaint #[redacted] After a review of the incident that occurred by the location manager it was determined that the cause of the damage was inconclusive. As a result a full refund has been issued of the damage fee in addition to a 50% refund of the rental fee for any stress or...

inconvenience this may have caused our customer. We have also extended a 50% credit towards a future rental. Furthermore the customer has been contacted directly by the location manager and the complaint has been satisfactorily resolved.Should you have any additional questions regarding this complaint please contact us directly as we will be happy to answer any questions.Sincerely,Pleasant Harbor Boat RentalsClint Page - [redacted]r - Assistant Manager[redacted]