Plaza Lexus Reviews (1)
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Plaza Lexus Rating
Address: 777 Decker Lane, Saint Louis, Missouri, United States, 63141-6703
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www.plazalexus.com
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Initial Business Response /* (1000, 5, 2016/01/05) */
Contact Name and Title: *** *** General Mgr
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@plazamotors.com
I have left voicemails with the client as well as sent emails and have not received a responseI am more than happy to
discuss the situation and try and figure out a reasonable solution to the clients needsWe by no means want the client to feel as if they have received improper care
Initial Consumer Rebuttal /* (3000, 12, 2016/02/23) */
I bought a new car from Plaza Lexus (Creve Coeur, MO) on 12/5/The odometer reading listed on the title and official paper work was "15" milesBut when I got into the car, the actual odometer had miles on itThe dealership was dishonest about the miles on the car and the paperwork submittedI submitted a complaint to Revdex.com at the end of December and there was a prompt reply from the general managerBut following this initial prompt reply to settle the matter, there has been no follby Plaza Lexus despite our calls and messagesSo, I am requesting help from Revdex.com again
Product_Or_Service: New car
I would like the business/general manager to reach out to us and resolve the matterHe promised a compensation but then has ignored us againI will also be filing a complaint with the Missouri Attorney General's office
Final Business Response /* (1000, 16, 2016/03/01) */
I talked to *** in early FebruaryWe came to the resolution that I was going to give him a check for $I have had it since February I tried calling him and I have sent him two emails about it