Plato's Cave Reviews (%countItem)
Plato's Cave Rating
Address: 3524 Keeter St, Branson, Missouri, United States, 65616
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Our contract states that the clubhouse open everyday. Inside the clubhouse there is a posting that it will be open from 7-11 a.m. and 4-8 p.m. everyday. It is never open. I am supposed to be able to go in and cook my breakfast and dinner every day, but they don't open it, plus they put out a sign that it would only be open Monday thru Friday. I don't just eat Mon-Fri, I eat every day, but they never have it open any way. Contract says that management will provide the necessary utilities. We all paid $160.00 non-refundable money for the care and maintenance of the clubhouse. But we haven't been able to use it for the last month.
We have a clubhouse here for students used mostly for cooking. Our hours are from 7-11 and 4-8. One random day, the clubhouse was closed because the employee had to go to court that day. We let Mr. Rios know that if he was trying to get in to reach out to Security who would come open the door for him. He is typically the only person to use the clubhouse. He had Security's number. He got mad that it was closed, so he called the police. We worked it all out. Not sure what contract he is claiming to have. We only have leasing agreements and nothing in the leasing agreement does it mention the clubhouse.
Complaint: ***
I am rejecting this response because: I am not talking about only one day, they claim they usually open the clubhouse from 7am-11am and from 4pm-8pm but that’s a lie. It is never open for me or for anyone, they claim I am the only person who uses the facility and they are correct, but if it’s only one person who uses it it don’t matter it has to be open enven if no one goes there. There are some hours posted for the use of the clubhouse it should be honored. The alleged “agreement” that was reached was never honored, after January 8,2020 the day agreement was reached, clubhouse remained closed impeding me of cooking. I have photos of every day I went down there to use the facility and was not able due to the lies of these individuals who don’t have any consideration for guests and just be selling you dreams on fixing stuff for the better and never do noting.
All the things they alleged in their comments are lies full of crap, they talk like this is a one day problem when it’s been a 4 months+ continuous problem.
Sincerely
We moved here in December under the agreement that within a month we would be able to move into a newly remolded 1 bedroom apartment by January 1st and that our deposit would be allocated to that one bedroom apartment when it's ready since it was non-refundable. Since then they have told use it will be another month and a half and they aren't sure. The gym was ready when we took a look at the place and now they are giving us the run around. They told us the wi-fi was free but it has since stopped working. They gave us excuses after excuse for that too , no access points then, upgrading the carrier then no service from the carrier. We also have had an issue with being accused and fined for not cleaning up after our dogs when they poop. We were fined $25 after bringing it to the attention of the community that they should start to fine tenants for not cleaning up after their pets.
I became a tenant October 2018 and the water, TV and internet goes on and off for days at a time. Today, February 17th, there is no water and I received a letter stating you will be checking the apartments for cleanliness that could result in a $25 fine. We wanted to have a barbecue and placed the grill in the open area but was told it had to be removed. We were promised to be moved into newly remodeled apartments by the first of the year but that date has passed. Also, non residents park in residents assigned parking spaces and management does nothing.