Plato Pet Treats

After reviewing the letter and complaint from the consumer I immediately contacted her via phone and email to address the issueShe was unhappy with a bag of treats she purchased and after contacting us she didn’t not receive a call back in sufficient timeI apologized and informed her that
I never received the messageI mailed her replacement product which she receivedShe is returning the treats in question to be reviewed by our quality control labThis was an inconvenience for the customer and we did everything in our power to make it right Please let me let me know if you have any further questionsThank you! *** *** KDR Pet Treats, dba Plato Pet Treats office ###-###-#### | cell ###-###-#### | fax ###-###-#### www.platopettreats.com