hi *** this is phillip from platinum repair.this claim is not true at all.*** told me his kid dropped this console because when he bought it in the bottum was coming loose.he asked me if I could repair it I told him yes just bring it in I did not say I would repair it for free and when he
bought it I told him it has a day warranty.and for me not being at my business I do house calls as well and thats irrelevant to this case.so of course im not going to fix it for free after you told me your son dropped the unit.and its a day warranty.and to make it so bad I had to call google to get them to remove all the google reviews they left because they were not true.I dont know what else to do for this customer.###-###-####
hi *** this is phillip from platinum repair.this claim is not true at all.*** told me his kid dropped this console because when he bought it in the bottum was coming loose.he asked me if I could repair it I told him yes just bring it in I did not say I would repair it for free and when he
bought it I told him it has a day warranty.and for me not being at my business I do house calls as well and thats irrelevant to this case.so of course im not going to fix it for free after you told me your son dropped the unit.and its a day warranty.and to make it so bad I had to call google to get them to remove all the google reviews they left because they were not true.I dont know what else to do for this customer.###-###-####
The business hasn't addressed my concerns so I cannot accept.
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]