Platinum Investment Properties Reviews (3)
Platinum Investment Properties Rating
Description: Financial Services
Address: 26895 Aliso Creek Rd #B-950, Aliso Viejo, California, United States, 92656
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Hi [redacted], My response to [redacted] is as follows with documented evidence to support our response. I will copy [redacted] to this by certified mail delivery as well. 1) PIP handles 90% of its communication via email, or written document for...
this very reason. We do not want to ever have a client misunderstand, or misrepresent the facts and therefore, written communication is always the preferred method (rather than phone). Mrs. [redacted] does not have an email address, or is willing to communicate by same and therefore, communication (under our policies) can be slow with Mrs. [redacted]. We prefer to operate by written correspondence to be certain there is never a “he said/she said” scenario and to make sure false claim can always be defended. Fortunately, we have documented support for this complaint as well. 2) If Mrs. [redacted] were to utilize modern technology, she could have easily put to rest all of her concerns addressed to the Revdex.com. a) A simple search on Google for the subject property will turn up the fact that we listed it for sale in late November. Initial listing was for $28,000. Current listing (active) is for $24,000. The listing agreement only just recently expired. http://www.trulia.com/property/3173423468-118-W-Oak-St-Watseka-IL-[redacted]b)...⇄ claim for listing it for $37,500 would have been made by anyone in our office. As you can see from the document attached, our intention was to list it for $28,000 (3 months prior to Mrs. [redacted]’s claim in “Item 1).c) A simple phone call to the county would have proven the deed was indeed recorded back in August of 2014. PIP’s policy is to hold all original deeds “in-house” on behalf of the client. The Agency Agreement (copy attached) shows we are allowed and will do so. 3) A copy of the recorded deed is attached. As noted, we keep all originals in our office. There is no proof we copy to Mrs. [redacted], but there is also no proof that we did not. The fact that the property was listed for sale 2 months later should indicate same was done. Again, a simple phone call to the county would also confirm same. 4) As you can see by the excel sheet attached, Mrs. [redacted] has invested a little over $12,000 into this property. It has been on the market approximately 6 months for a potential gross sales return of approximately 100% over her investment amount. The complaint in this matter is unfathomable. The rest of her investment has had similar, or better ongoing performance. Since she has not mentioned that in her complaint, I will not address the support here. The closing facts are rather simple. There is no documents to support Mrs. [redacted]’s complaint and in fact, there is documented evidence to support the opposite. A “strike” against PIP with the Revdex.com has zero support. Mrs. [redacted] has claims of phone calls made, but nothing to support a return call was not provided, or that the call was answered WHEN made. There is also no support that a call was not returned. There is nothing to support that a deed was not sent, or listing agreement, or otherwise. There is support, however, (from the county itself and online) that PIP has and always will do everything to document the facts surrounding any/all activities. Merely because Mrs. [redacted] claims she did not receive a copy of her deed, does not prove it as fact. Merely because Mrs. [redacted] claims she did not receive a copy of the listing agreement, does not make it fact. In fact, in both circumstances she could obtain the evidence to support PIP in less than 5 minutes through an online search of the documented obviousness. I would ask this complaint be cleared in favor of PIP, based on the documents/links provided and the lack of evidence there is to support Mrs. [redacted]’s claims. Thank You, [redacted]
Review: I would like to register a complaint regarding Platinum Investment WestProperties ("PIP"), a tax lien company that [redacted] tax liens in Iroquois County,Illinois. PIP's corporate office is located at [redacted] #[redacted], LagunaNiguel, CA [redacted]. The PIP office that handles tax lien foreclosures is located at[redacted] Drive #[redacted], [redacted], SC [redacted].In 2009 I purchased several tax liens for property in Iroquois County,Illinois. I have benefitted income from several of the purchased tax liens sincethen. I received a letter from PIP in March of 2014 indicating one particular taxlien for property located at 118 W. Oak Street, Watseka, Illinois was going toforeclosure and instructed me to send my payment for back taxes and other relatedfees amounting to $7,011 .36. Once that payment was received I would own theproperty free and clear. I sent a check for that amount dated March 26, 201 4. Ithas now been a year and I have not received a Deed for the property even though Ihave called both PIP offices numerous times. On my initial call to the SouthCarolina office, I spoke with [redacted] and was told PIP had listed the property for salewithout my knowledge or agreement. Subsequent telephone calls to the sameoffice and [redacted] were not helpful and the only explanation I was given was thatthey would send the Deed to me. Additionally, I have called the cell phone for[redacted] C. [redacted], Director of Acquisitions for the PIP West office in SouthCarolina, only to find it is a non-working number. At this point I do not knowwhat my rights are, if any, for the property that I supposedly own.I am enclosing a timeline of telephone calls I have made to both PIP officesfor your review. I would appreciate any help your office could offer in resolvingthis matter. Also enclosed is pertinent information for the Iroquois Countyproperty and copies of documents.Revdex.comMarch 23, 2015Page 2As you can imagine, I am totally discouraged by this transaction and PIP'sfailure to communicate with me or return my calls. Without a Deed I have noproof of ownership, do not know whether the property has been sold, or even if PIPis still in business.I look forward to hearing from you. Thank you.Sincerely,[redacted] L. [redacted]Desired Settlement: Unspecified
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Response:
Hi [redacted], My response to [redacted] is as follows with documented evidence to support our response. I will copy [redacted] to this by certified mail delivery as well. 1) PIP handles 90% of its communication via email, or written document for this very reason. We do not want to ever have a client misunderstand, or misrepresent the facts and therefore, written communication is always the preferred method (rather than phone). Mrs. [redacted] does not have an email address, or is willing to communicate by same and therefore, communication (under our policies) can be slow with Mrs. [redacted]. We prefer to operate by written correspondence to be certain there is never a “he said/she said” scenario and to make sure false claim can always be defended. Fortunately, we have documented support for this complaint as well. 2) If Mrs. [redacted] were to utilize modern technology, she could have easily put to rest all of her concerns addressed to the Revdex.com. a) A simple search on Google for the subject property will turn up the fact that we listed it for sale in late November. Initial listing was for $28,000. Current listing (active) is for $24,000. The listing agreement only just recently expired. http://www.trulia.com/property/3173423468-118-W-Oak-St-Watseka-IL-[redacted]b) No claim for listing it for $37,500 would have been made by anyone in our office. As you can see from the document attached, our intention was to list it for $28,000 (3 months prior to Mrs. [redacted]’s claim in “Item 1).c) A simple phone call to the county would have proven the deed was indeed recorded back in August of 2014. PIP’s policy is to hold all original deeds “in-house” on behalf of the client. The Agency Agreement (copy attached) shows we are allowed and will do so. 3) A copy of the recorded deed is attached. As noted, we keep all originals in our office. There is no proof we copy to Mrs. [redacted], but there is also no proof that we did not. The fact that the property was listed for sale 2 months later should indicate same was done. Again, a simple phone call to the county would also confirm same. 4) As you can see by the excel sheet attached, Mrs. [redacted] has invested a little over $12,000 into this property. It has been on the market approximately 6 months for a potential gross sales return of approximately 100% over her investment amount. The complaint in this matter is unfathomable. The rest of her investment has had similar, or better ongoing performance. Since she has not mentioned that in her complaint, I will not address the support here. The closing facts are rather simple. There is no documents to support Mrs. [redacted]’s complaint and in fact, there is documented evidence to support the opposite. A “strike” against PIP with the Revdex.com has zero support. Mrs. [redacted] has claims of phone calls made, but nothing to support a return call was not provided, or that the call was answered WHEN made. There is also no support that a call was not returned. There is nothing to support that a deed was not sent, or listing agreement, or otherwise. There is support, however, (from the county itself and online) that PIP has and always will do everything to document the facts surrounding any/all activities. Merely because Mrs. [redacted] claims she did not receive a copy of her deed, does not prove it as fact. Merely because Mrs. [redacted] claims she did not receive a copy of the listing agreement, does not make it fact. In fact, in both circumstances she could obtain the evidence to support PIP in less than 5 minutes through an online search of the documented obviousness. I would ask this complaint be cleared in favor of PIP, based on the documents/links provided and the lack of evidence there is to support Mrs. [redacted]’s claims. Thank You, [redacted]