Platinum Finance Company

I am responding to your letter dated January 26, 2015,regarding a customer concern received by youroffice from *** ***Mr*** was never a customer of Platinum Finance Company, LLC He applied for a loan four years ago but his application was deniedSince Mr*** was never
a cutomer of Platinum Finance Company" we never contacted him before so we can't apologize for something we didn't do. We would also llke to advise you that Platinum Finance Company,LLC has not lent in Illinois for threeyears.%

I am responding to your letter dated March 11,2015, regarding a customer concern received by your office from *** ***As of today, we have fulfilled the customers' request

Review: This company keeps calling my work number, which I never give out. They keep asking me to call them back complete a transaction. I have never contacted this company for anything and am very upset they are calling my work number, this is a violation of privacyDesired Settlement: I wish to get a letter from then that they apologize and will never call me again

Business

Response:

I am responding to your letter dated January 26, 2015,regarding a customer concern received by youroffice from [redacted]Mr. [redacted] was never a customer of Platinum Finance Company, LLC. He applied for a loan four years ago but his application was denied. Since Mr. [redacted] was never a cutomer of Platinum Finance Company" we never contacted him before so we can't apologize for something we didn't do. We would also llke to advise you that Platinum Finance Company,LLC has not lent in Illinois for threeyears.

Review: This company has contacted my place of employment repeatedly stating that I had applied for a loan through their company. I have been told that I have been given a sum of money but the company will not provide with any other information. I am not able to get this company to assure me that no loan has been issued and I am not liable for any amount.Desired Settlement: I would like a written statement from this company that no loan has been issued by this company in my name and that I am not liable to them for any amount of money.

Business

Response:

I am responding to your letter dated March 11,2015, regarding a customer concern received by your office from [redacted]. As of today, we have fulfilled the customers' request.