Plateau Medical Center

The refund check was mailed today to the complainant. We are very sorry for the delay for the refund of his overpayment. We have currently changed from in-house billing to a shared services center in **. This change  started the  last week of March and procedures and processes are...

currently being evaluated to better improve our customer services and meet our patient’s needs.   We are truly sorry for the inconvenience. If you have further questions, please contact us at [redacted].   Sincerely,[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]