Planned Parenthood Central Oklahoma City Clinic

Initial Business Response / [redacted] (1000, 5, 2015/07/14) */ We received your complaint in the mail on 7-13-We promptly apologize for any miscommunication that has occurredEvery patient has individual concerns and unique health issuesSince our schedulers are not medical professionals, they quote general prices for baseline office visitsBased on your age and health status some tests may be recommended while others may not be indicated at the time of your visitWe are happy to offer a full refund and cancel any and all prescriptions that were written in your chartWe will certainly investigate the issue of why pharmacies do not carry a prescribed birth control, and we will clarify if they instead offer an acceptable generic formUnfortunately we cannot control what pharmacies decide to carry or notWe will however happily offer to identify another similar pill if that is what is best suited to you given your health status Thank you for giving us your feedback and the opportunity to improve

Initial Business Response /* (1000, 5, 2016/01/11) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX ***
Contact Email: ***@ppcok.org
I understand your frustration and apologize for your experience with PPCOI received written notification of your complaint with
the Revdex.com today in the mailIt is the policy of PPCO to educate our clients on the method of contraception of their choice as well as to encourage parental involvement when it comes to minorsI look forward to having dialogue so we can take any necessary steps to ensure PPCO staff follow our policies

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 5, 2015/07/14) */
We received your complaint in the mail on 7-13-15. We promptly apologize for any miscommunication that has occurred. Every patient has individual concerns and unique health issues. Since our schedulers are not medical professionals, they...

quote general prices for baseline office visits. Based on your age and health status some tests may be recommended while others may not be indicated at the time of your visit. We are happy to offer a full refund and cancel any and all prescriptions that were written in your chart. We will certainly investigate the issue of why pharmacies do not carry a prescribed birth control, and we will clarify if they instead offer an acceptable generic form. Unfortunately we cannot control what pharmacies decide to carry or not. We will however happily offer to identify another similar pill if that is what is best suited to you given your health status.
Thank you for giving us your feedback and the opportunity to improve.