Planet Hugger

Hello Revdex.com,The client you refer to [redacted] and the visit she is referring to was not even a paid-for visit.  Further, we have also followed up and given another free clean this past Friday the 10th of January, which to our understanding was to the client's complete satisfaction to...

the point she has even decided to utilize on a recurring basis every other Friday, so I suspect you can either ask the client to retract her complaint and/or close this out.With Thanks,[redacted]Planet Hugger

Review: The cleaning service we received was insufficient. I had to dust several pieces of furniture myself, mop the floors, and empty out 2 trash cans, and 4 bags of garbage.Desired Settlement: Refund the credit card that was used to purchase this cleaning service.

Business

Response:

Hello Revdex.com,The client you refer to [redacted] and the visit she is referring to was not even a paid-for visit. Further, we have also followed up and given another free clean this past Friday the 10th of January, which to our understanding was to the client's complete satisfaction to the point she has even decided to utilize on a recurring basis every other Friday, so I suspect you can either ask the client to retract her complaint and/or close this out.With Thanks,[redacted]Planet Hugger