Planet Fitness

I am unable to excersize anymore because of feet issues, so I attend the local recreationtion center with the pool. I tried to cancel my membership with planit fitness over the phone they told me I must speak with them in person, I went down to the planit fitness at *** Were I was told I had a balance of $30 and could not cancel until the balance was paid. I explained I am not working and don’t have the money, they have been deducting from my account for more then 6 months money that I really didn’t have it to give casusing overdraft fee’s in my account. I want to cancel this account and I want my money refunded. Immediately.

I signed with Planet Fitnes in 2016. I went to the fitness club only 2, maybe 3 times because I wanted to start a health regime that would help me. Unfortunately for me, I have arthritis in my body and I kept putting off my exercise plan. I also had the displeasure of not closing my account with Planet fitness right away. The club owners was still taking amounts from bank even though I couldn't go to gym--granted-that was my fault-I admit that! But this year, I went to Planet Fitness location three times that I signed with to close account and it was always an excuse as to why this couldn't be done! Either the manager wasn't there, or the system was down! I went yesterday again to close account, and people at front desk said to me that because I owe a back payments, my account can't be closed! NOW I owe BACK payments when I have bank statements to PROVE they took money from my bank account AND overcharged in some instances!! This "fitness" place needs to stop ripping people off! They need to change their policies or be shutdown. Whether a person makes decision to go to the gym or not is excluded-if gym continues being paid & individuals want to close accounts with them, that should not be an issue! Planet Fitness should NOT be doing tactics to try and get more money from clients. I will be seeing a lawyer about this as well, because I checked with other clients and find out Planet Fitness have done the same terrible tactics against them as well. I would greatly appreciate an extensive look into this matter.