HelloI have attached all documentation on this member along with his contract. I have included all notes as well. He had reached out to the club several times regarding how to cancel his membership and was told. Also regarding his annual fee. He was FULLY aware of the contract that he signed up for....
I ([redacted] the manager) spoke to [redacted] myself on 8/24/17 and he ended the phone call with he will be in to pay $29.99 in pennies and cancel his membership. He came into the club that evening and was very rude and threatened my assistant manager and he contacted me twice during the time he was there. With the way [redacted] was treating my staff I informed him to call the police to have him removed from the club since he was making such a scene and upsetting the staff. I advised the assistant manager to cancel his membership right then to avoid him coming back into the club for any reason. He is no longer welcome. He unfairly treated us because he didn't nor did he want to follow the rules of his contract.We will NOT be giving any refunds to [redacted]. As it stands he is cancelled and not allowed in our location. If he does come back the police will be contacted again. Thank you[redacted]
HelloI have attached all documentation on this member along with his contract. I have included all notes as well. He had reached out to the club several times regarding how to cancel his membership and was told. Also regarding his annual fee. He was FULLY aware of the contract that he signed up for....
I ([redacted] the manager) spoke to [redacted] myself on 8/24/17 and he ended the phone call with he will be in to pay $29.99 in pennies and cancel his membership. He came into the club that evening and was very rude and threatened my assistant manager and he contacted me twice during the time he was there. With the way [redacted] was treating my staff I informed him to call the police to have him removed from the club since he was making such a scene and upsetting the staff. I advised the assistant manager to cancel his membership right then to avoid him coming back into the club for any reason. He is no longer welcome. He unfairly treated us because he didn't nor did he want to follow the rules of his contract.We will NOT be giving any refunds to [redacted]. As it stands he is cancelled and not allowed in our location. If he does come back the police will be contacted again. Thank you[redacted]