Plains All American Pipeline, L.P

Complaint: [redacted] I am rejecting this response because: The facts by the business (Paper) are incorrect.They have disstorted the events The was not written off on 6-7-(Sunday)as I have not been notified of this by letter AS I reported I had prevously tried to stop the paper We found that we were only able to get a vacation holdDespite the vacation hold the paper was still delivered by mistake by the courier post AS for promotions; As I stated I cannot make numerous phone calls about promotionsI sent them a copy of the lette rthat they sent me stating a payment was dueI wrote them a letter at the bottom I have a copy of this letter They claim the invoicethey sent us has a statement saying it is a payment center This is not trueNo where on this letter they sent me does it say do not enclose corresponence because the remittancwe address is a finacial payment center I kept this letterLastly they falsely claim the paper was stopped on 5-8-for nonpapment The truth is I called the chat line two times to try and stop the paperI kept a copy of both chatsBoth times the persons said they couldn't stop the paperOnly when I wrote on the chat I would go to the Revdex.com if they did they stop the paper did they stop the paper Why can't they make it easier to stop the paper Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSome facts remain in dispute between the parties but I am ready to accept the resolution Regards, [redacted]