Plain Brothers Auto Service

Initial Business Response /* (1000, 12, 2015/11/10) */
We apologize for any misscomunicationHowever, we did have the room inspected for fleas and found there to be noneWe also do not have a history of having fleasWe processed a discount on your stay and we tried to work with the guest to
handle the situation over the phone however the guest was unwilling and quite rude
Initial Consumer Rebuttal /* (3000, 14, 2015/11/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The dogs had been to the spa the day before our tripThey are not outdoor dogsThe only place they had been besides their own crate with their own blankets was the rooms of the EconolodgeIn addition to the cost of the rooms, we had to de flea them, put them on flea prevention meds, deflea the house when we got back and have our own bites treatedThey are simply lying when they say there were no fleas present in the hotelThe $refund was a start; I want the remainder of the money we paid there returned to my account
Final Business Response /* (4000, 17, 2015/11/19) */
Revdex.com Spoke with business over the phoneInformed Revdex.com a Health Inspector had come out to inspect the rooms and found no insect activityThey said these claims were false
Revdex.com called the Portage County Health Office to ask about the inspectionSpoke with Stan Carlisle, the health inspector sent to inspect EconolodgeMrCarlisle told Revdex.com he inspected the rooms on October as per the customer's requestHe did not find any insect activity