Pizza Boli's

As the owner of Pizza Bolis, I was very surprised to hear about this! I was not at the business at the time of the incident and my first time hearing about this was getting your letter in the mailOur business can get very busy due to the amount of orders we get, and other circumstances not under
our controlOur vegetables are also hand picked and checked daily so the moldy tomato is especially shockingRest assured I have already talked to my employees and taken the necessary and appropriate actionI would like to sincerely apologize to Ms*** for all the trouble we have caused her and would be more than happy to refund her order!

The better Business Buréau, Revdex.com Serving Metro Washington DC K St, N.W 10"Floor Washington SC 20005, -Phone: ###-###-####Dear *** ***,I want to thank you for letting us present our side of the situation*** *** placed his order at 2:31pm on 02/6/Before taking order we ask each
customer whether it is pickup or deliveryDue to it was taken as a pickup order we waited for *** *** to pick up his food.When he called back to say that he was waiting for his food, we informed him that the order was placed as “Pickup"However, we are changing your order for deliveryAt that time *** *** informed that he doesn't want his food and wants his money backImmediately my store manager voided his order and refunded his rmoney at 3:49pm.It is our privilege to let you know that we are trying our best in operating the business and have been serving the local community since last five years and always trying to improve for our valued customers which is our ultimate goalIn order to resolve this issue and to Satisfy *** *** I am willing to give him a store credit of $Please do not hesitate to contact me at ###-###-#### with any question and/or concern.Thanking you in anticipation