Piximodo II

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us 1/**/2012.  After reviewing this complaint along with our notation history we show that we have not heard from our customer since 3/*/2012.  We do see that our customer...

had a two (2) year Extended Warranty on the digital picture frame purchase which ended 1/**/2014.  As a courtesy we will have one of our Technically inclined agents contact our customer within 24 to 48hrs to be of any assistance.If you would like to speak with us directly please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department###-###-####

Review: I have been trying to contact piximodo to help with a piximodo 20" digital picutre frame that The Career Development Center purchased a few years ago. I called the number ###-###-#### and a message comes on the phone to email [redacted], which I did on August **, 2015. Still have not heard back from the company.Desired Settlement: To assist with help on the digital picture frame that was purchased from piximodo with an address in NYC.

Business

Response:

To Whom This May Concern,We regret that our customer was not happy with the purchase made with us 1/**/2012. After reviewing this complaint along with our notation history we show that we have not heard from our customer since 3/*/2012. We do see that our customer had a two (2) year Extended Warranty on the digital picture frame purchase which ended 1/**/2014. As a courtesy we will have one of our Technically inclined agents contact our customer within 24 to 48hrs to be of any assistance.If you would like to speak with us directly please feel free to contact our US Based Customer Relations Department at ###-###-#### Monday thru Friday 9am to 4pm Eastern/Standard.Customer Relations Department###-###-####

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,