Pittsburgh Gas Grill & Heater Co Reviews (3)
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Pittsburgh Gas Grill & Heater Co Rating
Description: BARBECUE EQUIPMENT & SUPPLIES, FIREPLACE EQUIPMENT-RETAIL, FIREPLACES, GAS BURNERS, GAS LIGHTS, OUTDOOR KITCHENS, HEATING & AIR CONDITIONING
Address: 42 Old Clairton Rd, Pittsburgh, Pennsylvania, United States, 15236
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I had Pittsburgh Gas Grill & Heater Co service my outdoor gas lamp several times so when it was time to repair and replace the burner they were my first choice. The service was completed timely and at the agreed to estimate.
Within one month my lamp failed and would not re-light, I have called Pittsburgh Gas Gril & Heater Co every two weeks for 6 months and they have not retruned to remedy the problem. They are very good at selling you prodcut but extremely poor in backing up the quality of their work.
I would not recommend Pittsburgh Gas Grill & Heater.
Great service, so happy with my grill! Very easy to maintain and use! Guys are very hands on and very professional, love how they explained every detail of the product and how to use it! Definitely recommend.
Review: I purchased a gas grill from this company to include delivery and installation on May 24th. The total was $1200. They were 4 hours late on the installation and they did not know how to install a component of the grill, the rear rotisserie. I was told by the owner of the store, [redacted], that he would call me on the 27th of May and set up a date that week to install the rear rotisserie once he could determine how. I paid him in full for the job at that time. Since then, he has not called and I have left over 20 messages with the store. The people that work the desk state that it is Mr. [redacted] who I have to talk to. On one occasion, I did get Mr. [redacted] on the phone and he stated that the job required drilling to holes into the grill to install the rotisserie. We set up a date for him to install the component and he never showed up. It has been over 2 months and despite my efforts, he is not responding or taking care of the issue.Desired Settlement: At this point the summer is practically over. I request a complete refund of the grill as what I paid for has not been completed.
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