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Pit Shop Tire Shop

111 Us Highway 1, E Rockland Key, Florida, United States, 33040-5460

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Pit Shop Tire Shop Reviews (%countItem)

Property Damage 08.15.2023
FOLLOWING UP ON MY INITIAL REVIEW: I am beyond angry...with what they did to my vehicle. My car spent a month at the dealership because they couldn't figure out what happened until the dealership called corporate. And Yunior response was there are 100 thousand moving parts on a vehicle. They did an oil change and either double gasket the filter...left the drain plug off or failed to put oil in my car causing it to jump timing. Mind you I have a 2019 Ford Fusion relatively new...never had a single issue with my car as I had all maintenance done timely. And I have a timing chain to which is pretty much lifetime on a car vs timing belt. And his response was wow...it's probably time for it to be replaced. And his response was "I will give you 1k since we were the last ones to touch it" I responded with according to the owners manual there is no time frame listed on the manual. And I even confirmed my findings with Ford Corporate as well as the dealership. I told him that for him to say that it needed to be replaced was inaccurate. I am out 5K. So yes I am mad...multiple attempts have been made to rectify the issue and they all go ignored.
Oh and let's not forget to mention that my car stalled on the middle of overseas highway...had to be towed. And next morning I called them and Yunior called to say well I have to come look at it and I said I don't want you to touch my vehicle because I don't know what happened. And the NERVE of him to put more oil in my car from the day before not 1x but 2x...I asked why are you putting oil in it if I JUST had an oil change done yesterday...his response was "I am just bringing it back up to a safe level" WAIT WHAT ?!? So much more to be said and type to include pictures and receipts.

I brought my car in for all it's dashboard lights coming on, and power steering going out. They replaced the MAPP sensor and throttle. They charged me and were unable to print out my receipt, so the owner advised that she would email it to me. We went back and forth for days, because the email was never sent. She said she had errands to run in town and would drop off a copy of my receipt for the work they had done, so I waited for her at work. She never showed up. My car has broken down again, one week after them fixing the issue. The company is now not responding to any form of communication. I have emailed them, and left a message

Desired Outcome

Refund I am requesting a full refund

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Address: 111 Us Highway 1, E Rockland Key, Florida, United States, 33040-5460

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