Customer came in on 07/He requested an oil change and my people respondedContrary to insurance rules he stayed outside with his car and carefully watched our man check and fill his vehicleOur man showed *** the oil level @ the end of the transactionHe was also told by our
basement man that he had numerous leaks under the car that probably needed to be addressed.
On and at a later time he returned literally screaming obsenities @ my people and shortly at meHe called me every name in the book when I explained we obviously did not overfill his carIn fact he had totally witnessed the whole procedure.
I will not deal with this manHe is rude and wants something for nothingWe did nothing wrongI stand by it.
*** ** ***
Complaint: [redacted]
I am rejecting this response because:contrary to the business owners claims of proper service, the fact remains that the improper amount of oil was put in my car. I have given the business the opportunity to fix this problem and they have refused. See you in court!
Regards,
[redacted]
Customer came in on 07/He requested an oil change and my people respondedContrary to insurance rules he stayed outside with his car and carefully watched our man check and fill his vehicleOur man showed *** the oil level @ the end of the transactionHe was also told by our
basement man that he had numerous leaks under the car that probably needed to be addressed.
On and at a later time he returned literally screaming obsenities @ my people and shortly at meHe called me every name in the book when I explained we obviously did not overfill his carIn fact he had totally witnessed the whole procedure.
I will not deal with this manHe is rude and wants something for nothingWe did nothing wrongI stand by it.
*** ** ***
Complaint: [redacted]
I am rejecting this response because:contrary to the business owners claims of proper service, the fact remains that the improper amount of oil was put in my car. I have given the business the opportunity to fix this problem and they have refused. See you in court!
Regards,
[redacted]