Pioneer Sealers Reviews (%countItem)
Pioneer Sealers Rating
Address: 4438 Parkway Commerce Blvd, Orlando, Florida, United States, 32808-1008
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In August of 2019, Pioneer was contracted to clean, sand and seal the pavers in my driveway and front walkway. Within weeks of completion, the sand began running out of the driveway whenever it would rain, and also track into the garage and house making it necessary to be constantly sweeping and vacuuming to get rid of the sand. On September 13, Pioneer was contacted and came out to redo the job the following week. However the results were the same. We still kept tracking sand in the house and having it wash out of the driveway when it rained. Starting on Oct. 17, I made multiple attempts to have the job redone and was told in one text dated October 24 that they would do a two- step process to ensure we did not continue to lose sand. I agreed to have them do that, but after that, I never heard from them again. I've made multiple calls, sent texts, and emailed the company directly over the past few months, and have not gotten any reply. I am out $750 and still have a driveway that is not properly sealed.
Product_Or_Service: Driveway sand and sealer
Refund I paid Pioneer Sealers $750 to clean, sand, and seal my driveway, and although the company has admitted that it was not done satisfactorily, they have ignored my attempted contacts. Pioneer Sealers is negligent in its product and customer service and I am owed a refund since the service paid for was not provided.
Contact Name and Title: Mark D Direc
Contact Phone: 3212312700
Contact Email: ***
On January 10 mark reached back out to***n they came to agreement that Pioneer Sealer would re-clean sand and seal the entire driveway with a different type of sealer that would lock the sand in between . January 16 Pioneer sealers cleaned the driveway applied new sealer Mr. was well pleased with project when we left. complaint was filed before we resolve the issue we believe all is well now with Mr. driveway.
(The consumer indicated he/she ACCEPTED the response from the business.)
Driveway seal was completed satisfactorily.