Pinnacle Products, Incorporated

--------- Forwarded message ---------- sans-serif;">From: Revdex.com of Metro Washington DCDate: Wed, Dec 17, at 8:AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: [redacted] < [redacted] @myRevdex.com.org>---------- Forwarded message ----------From: [redacted] < [redacted] >Date: Tue, Dec 16, at 7:PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint # [redacted] .To: "[email protected]" I just got a phone call from Pinnacle Products and this issue has been resolved Thank you for your help [redacted]

--------- Forwarded message ----------
sans-serif;">From: Revdex.com of Metro Washington DCDate: Tue, Jan 6, at 11:AMSubject: Fwd: ID ***To: *** *** ---------- Forwarded message ----------From: Kyle A*** Date: Tue, Jan 6, at 11:AMSubject: ID ***To: [email protected]
To Whom It May Concern,
RE: ID# ***
My name is Kyle A***, I am the Customer Service Manager at Pinnacle Products International, IncWe received a complaint concerning a *** Kerosene HeaterOur Customer Service Team Lead spoke with the customer 12/22/14, the customer requested to be contacted again after the holiday on 12/29/Our team lead diagnosed the issue with the heater and sent out replacement parts free of charge under the factory warrantyThese parts shipped on 12/29/The customer was going to contact us again if there were further problems with the heaterTo this point we have not been contacted by the customer again
Any further inquiries regarding this matter can be sent to me directly at ***@pinnacleint.com
Additionally, can you please forward any new consumer complaints to me via the email above? This will increase our ability to respond swiftly
Any further questions, please do not hesitate to contact me
Best Regards,
Kyle *A***
Customer Service Manager
Pinnacle Products International, Inc***
***@pinnacleint.com
www.pinnacleint.com

--------- Forwarded message ----------
sans-serif;">From: Revdex.com of Metro Washington DC<[email protected]>Date: Wed, Dec 17, 2014 at 8:46 AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: [redacted] <[redacted]@myRevdex.com.org>---------- Forwarded message ----------From: [redacted] <[redacted]>Date: Tue, Dec 16, 2014 at 7:48 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: "[email protected]" <[email protected]>
I just got a phone call from Pinnacle Products and this issue has been resolved.  Thank you for your help.
[redacted]