Pinnacle Production Group

In reference to the complaint. We are an outdoor event and can not control the weather, our events stay open during most weather conditions, in some cases due to the safety of our guest we must close some outdoor activities during any unsafe weather and such closed activities are posted in front at...

the box office. Anytime we are closed completely we do post immediately on our Facebook which our web page has a link to, along with sending out any press releases. We are a temporary event in each city normally open 7-10 weeks in such a case when anytime a customer reaches out to us we provide them free tickets to return another night or to a event in any other city. In this case as we are getting this now the event has closed for the season. We are happy to provide tickets to the event in the upcoming season or to an event in San Francisco currently to open Mar 2 to Apr 29.