Initial Business Response /* (1000, 8, 2015/09/21) */
Contact Name and Title: *** ***, Pres
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@creativesunrooms.ca
Made contact with customerMade appointment to view with customer this week
Initial Consumer Rebuttal /* (3000, 10,
2015/09/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I only have verbal discussion - nothing in writingplease keep open until resolvedTHANK YOU
Final Consumer Response /* (3000, 20, 2015/10/15) */
The pillars have not been frost protected as promised
No exterior stripping to prevent snow melt from entering the room has been applied
Existing structure still has sharp nails extending from new section into existing kitchen overhang
A few cracks were filled in in the new addition but not all
The large leaking cracks in the existing kitchen structure have not been dealt with
Final Business Response /* (4000, 24, 2015/10/27) */
Completed repair work Friday Oct23rd and customer said they were satisfiedExtended installation warranty until Oct23, at customer's requestWritten confirmation of same has been mailed to customer today
Initial Business Response /* (1000, 8, 2015/09/21) */
Contact Name and Title: *** ***, Pres
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@creativesunrooms.ca
Made contact with customerMade appointment to view with customer this week
Initial Consumer Rebuttal /* (3000, 10,
2015/09/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I only have verbal discussion - nothing in writingplease keep open until resolvedTHANK YOU
Final Consumer Response /* (3000, 20, 2015/10/15) */
The pillars have not been frost protected as promised
No exterior stripping to prevent snow melt from entering the room has been applied
Existing structure still has sharp nails extending from new section into existing kitchen overhang
A few cracks were filled in in the new addition but not all
The large leaking cracks in the existing kitchen structure have not been dealt with
Final Business Response /* (4000, 24, 2015/10/27) */
Completed repair work Friday Oct23rd and customer said they were satisfiedExtended installation warranty until Oct23, at customer's requestWritten confirmation of same has been mailed to customer today