Pilgrim Cleaners of San Antonio

Pilgrim Cleaners prides itself on taking of our customers Sorry it has taken to long to settle this matter but we needed some time to see if we could locate the missing blouse I am sorry that our staff didn't not communicate this to our customer Could you please have her contact our staff so we can take care of her.Sincerely, [redacted] Pilgrim Cleaners of San Antonio###-###-####

Complaint: [redacted]I am rejecting this response because:As your note indicates that you "pride yourself on taking of the clients".  I don't disagree - there is no care nor customer service in there.  My missing blouse was found surprisingly only after I contacted the Revdex.com.  The only thing that sets a customer service business a part from the competition is just that - the level of customer service received in a service business such as this.  Blouse found. Customer lost.Regards,[redacted]

Pilgrim Cleaners prides itself on taking of our customers.  Sorry it has taken to long to settle this matter but we needed some time to see if we could locate the missing blouse.  I am sorry that our staff didn't not communicate this to our customer.  Could you please have her contact...

our staff so we can take care of her.Sincerely,[redacted]Pilgrim Cleaners of San Antonio###-###-####