Piggly Wiggly Reviews (16)
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Piggly Wiggly Rating
Description: Retail Grocers
Address: 3610 New Hope Rd, Columbus, Mississippi, United States, 39702-8521
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My first visit to this store in attempt to acquire a "pig" customer loyalty card. "We don't have any."
The second visit, was quite entertaining with the woman stocking the frozen food section cursing and complaining to herself that good easily be heard morwe than 30 feet away. A few of us customers had a few good laughs, although good be offensive to quite a few customers here in the south. Still no "pig" customer loyalty cards. Although, this time I was told that the cashier would provide a courtesy scan at the register during check out.
My third visit this morning. entrance door still locked at 7:05 am. Had to go to customer service to get someone to go to the register, no cash drawer yet. Was finally able to get a "pig" card, but not able to use it with the disgruntled cashier.
The employee's at this location make a customer feel as if they are burden to them. There are many other options for acquiring one's groceries. I believe I will have to bypass this store and utilizes my other options.
Sorry to be a bother to the Pooler, Georgia store.
In response to the customer complaint submitted on 8/2/with the assigned ID of [redacted] , the customer was contacted the following day by phone by the store manager And after a brief conversation as to how we could be of service, Ms [redacted] agree to return to the store and buy the diet DrPepper at the sale price as she originally wanted By the end of the transaction, Ms [redacted] agreed she was satisfied with having the opportunity to purchase the product at the sale price After investigating the original sale we found a oversite on the store level, which caused the diet DrPepper to not ring up at the sale price Steps have been taken to avoid a reoccurrenceIf you are in need of any additional information please feel free to contact me at any timeThank-you for your assistance [redacted] STORE DIRECTOR5725Piggly Wiggly Midwest #ECAPITAL DR
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted]
Subject: *** *** Case: ***Ms***I contacted Mr*** and we had a conversationThe equipment install in Mr***’s house was indeed High Efficient, we printed the Certificate of Product Rating and gave him a copy to receive a West Penn rebate and a tax credit on his
income tax.He also declined (3) options: (1) High efficient filter, (2) Humidifier & (3) year Labor Warranty, attached is the proposal that he declinedThe equipment did have some issues after the first year warranty.The equipment had a (10) year parts warranty and we did honor thatWe in good faith sent a Trained Technician to his home and did find an issue with the compressor, the compressor was under warranty but the labor and misc materials are not coveredHe declined to repair and had another Company replace the systemWe never had the opportunity to negotiate a settlement with a new system for Mr***If Mr*** had purchased the Extended Labor warranty everything would have been covered with not out of pocket expense.Sincerely, Robert C***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[redacted]
In response to the customer complaint submitted on 8/2/16 with the assigned ID of [redacted], the customer was contacted the following day by phone by the store manager. And after a brief conversation as to how we could be of service, Ms. [redacted] agree to return to the store and buy the diet...
Dr. Pepper at the sale price as she originally wanted. By the end of the transaction, Ms. [redacted] agreed she was satisfied with having the opportunity to purchase the product at the sale price. After investigating the original sale we found a oversite on the store level, which caused the diet Dr. Pepper to not ring up at the sale price. Steps have been taken to avoid a reoccurrence. If you are in need of any additional information please feel free to contact me at any time. Thank-you for your assistance [redacted]
STORE DIRECTOR414 249 5725Piggly Wiggly Midwest #35709 E. CAPITAL DR. 53212
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted],I apologize for our mistake for not getting your maintenance completed in time. It just came to my attention when I received the info from the Revdex.com. We have an excellent rating with them. Believe me when I say we do our best to provide excellent customer service and we do not or will not take...
money’s from our customers and not provide there service. I had a meeting with our Residential service Coordinator and it was an error on his part, although I’m the Owner and I’m responsible. Please reconsider using our services. Attached is the service call we completed along with your summer maintenance. I plan on refunding the portion of the Agreement we did not provide service for.Please call me to discuss. I called today at 3:36 and there was no answer.Thanks Bob C[redacted] PresidentShearer Heating,A/C & Refrigeration[redacted]
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Review: I made a purchase of 9 Weight Watcher meals and presented a coupon for $3.00; as I have done many times before without an issue. The clerker refused to accept the coupon, stating we don't accept coupons over $2.00. I asked, since when? I was told "always". I asked where does it say that? At this point they pointed to a poster (with small print) across the store behind the customer service desk. They called the manager over, Greg, who was rude and said that is our policy. I said that I never had this problem before, but he refused to even give me $2.00 off if that was there limit?
I am a disabled veteren who just had a stroke and this was my first trip to shop here in about three months. Last time I came to this location the same young asst. manager (long brown hair) was rude and demanded I move faster in finding my coupons or you will have to just leave your items. I told that is why I stopped shopping here once before.
I don't understand the lack of concern for senior citizens with disabilies. I have limited use of my left hand and must take things slow or I will drop things.
I left very upset.Desired Settlement: I desire an apology and $3.00 for the coupon I was not allowed to use.
Business
Response:
[redacted] wrote:
Hello…Piggly Wiggly's coupon policy is: