We are extremely unsatisfied and frustrated with the work of laying the carpet in our house performed by (name of company). We have contacted the owner in this regard who has shown to be untrustworthy and totally unreliable. He makes numerous promises in order to receive the contract for the work with no intention of keeping them. We took photographs of the shoddy, poor workmanship and bad quality and incomplete work performed by his workers to show to him. Despite his repeated commitments he did not even bother to visit us to see the photographs. Would we ever hire him again --- CERTAINLY NOT. Would we ever recommend him to anyone else --- CERTAINLY NOT. On a scale of A-F; this company has already been given a grade of D-
I purchased laminate floors for my home which included removing all of the toilets (total) in my houseApproximately months later a leak was discovered within my walls, so I hired a plumber who discovered that my master bathroom toilet was installed incorrectlyI contacted the customer service department of Floor N Design and Tarig (store manager) to resolve the matter and they proceeded to give me the run after agreeing to repair the damageThe company admitted that their contractors were not licensed and claimed to have fired the contractor that did the jobThe manager stated that the company would cover $of the damage without coming to my home to assess the repairsI continued (for months) to contact the company to repair the damage whereas they began to ignore and screen my callsI had a hole in my wall, mold, so, I had to file a claim with my homeowners insuranceI was determined to fight for my rights as a consumer, so continued to pursue the company via my insurance company and I hired a lawyerAlmost years later and the company reimbursed my insurance claim! Don't do business with Floor N Design! They will not take ownership for damage, their customer service is poor, and they don't value their customersThey have lost my business being that I have purchased floors for two different homes that cost more than $You have been warned
We are extremely unsatisfied and frustrated with the work of laying the carpet in our house performed by (name of company)We have contacted the owner in this regard who has shown to be untrustworthy and totally unreliableHe makes numerous promises in order to receive the contract for the work with no intention of keeping themWe took photographs of the shoddy, poor workmanship and bad quality and incomplete work performed by his workers to show to himDespite his repeated commitments he did not even bother to visit us to see the photographsWould we ever hire him again --- CERTAINLY NOTWould we ever recommend him to anyone else --- CERTAINLY NOT
On a scale of A-F; this company has already been given a grade of D-
We are extremely unsatisfied and frustrated with the work of laying the carpet in our house performed by (name of company). We have contacted the owner in this regard who has shown to be untrustworthy and totally unreliable. He makes numerous promises in order to receive the contract for the work with no intention of keeping them. We took photographs of the shoddy, poor workmanship and bad quality and incomplete work performed by his workers to show to him. Despite his repeated commitments he did not even bother to visit us to see the photographs. Would we ever hire him again --- CERTAINLY NOT. Would we ever recommend him to anyone else --- CERTAINLY NOT. On a scale of A-F; this company has already been given a grade of D-
I purchased laminate floors for my home which included removing all of the toilets (total) in my houseApproximately months later a leak was discovered within my walls, so I hired a plumber who discovered that my master bathroom toilet was installed incorrectlyI contacted the customer service department of Floor N Design and Tarig (store manager) to resolve the matter and they proceeded to give me the run after agreeing to repair the damageThe company admitted that their contractors were not licensed and claimed to have fired the contractor that did the jobThe manager stated that the company would cover $of the damage without coming to my home to assess the repairsI continued (for months) to contact the company to repair the damage whereas they began to ignore and screen my callsI had a hole in my wall, mold, so, I had to file a claim with my homeowners insuranceI was determined to fight for my rights as a consumer, so continued to pursue the company via my insurance company and I hired a lawyerAlmost years later and the company reimbursed my insurance claim! Don't do business with Floor N Design! They will not take ownership for damage, their customer service is poor, and they don't value their customersThey have lost my business being that I have purchased floors for two different homes that cost more than $You have been warned
We are extremely unsatisfied and frustrated with the work of laying the carpet in our house performed by (name of company)We have contacted the owner in this regard who has shown to be untrustworthy and totally unreliableHe makes numerous promises in order to receive the contract for the work with no intention of keeping themWe took photographs of the shoddy, poor workmanship and bad quality and incomplete work performed by his workers to show to himDespite his repeated commitments he did not even bother to visit us to see the photographsWould we ever hire him again --- CERTAINLY NOTWould we ever recommend him to anyone else --- CERTAINLY NOT
On a scale of A-F; this company has already been given a grade of D-