Pierce County Parks and Recreations

Thank you for contacting us regarding complaint ID # [redacted] at the Revdex.comAt RussellCounty Medical Center we take complaints of this nature very seriouslyIn order to protect patientprivacy, we have followed up with this individual directly to resolve the issue.Russell County Medical Center remains committed to the provision of quality care for our patientsWeappreciate you bringing this to our attention.Sincerely, [redacted] AVP/AdministratorRussell County Medical Center

Thank you for contacting us regarding complaint ID # *** at the Revdex.comAt RussellCounty Medical Center we take complaints of this nature very seriouslyIn order to protect patientprivacy, we have followed up with this individual directly to resolve the issue.Russell County
Medical Center remains committed to the provision of quality care for our patientsWeappreciate you bringing this to our attention.Sincerely,*** ***AVP/AdministratorRussell County Medical Center

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Good morning,
 
RE: Customer complaint #[redacted]
Thank you for making us aware of this customer complaint, we appreciate the opportunity to resolve this situation and recognize that an error on our part has been made.  In this case, the program the customer is referring has been...

cancelled as of March 30th and the class instructor was to give notification to students beginning March 1st through the end of the month.  The last program card had been purchased February 19th, so we felt there was ample opportunity for students to use the remaining balance on their cards before the class ended.  However, in the event there were still customers with a balance on their cards, staff were to refer customers to Becca B[redacted] for further assistance.  As the customer stated she attempted to make contact and did not receive a call back.  After further review of phone records it appears that Becca did receive the call and unfortunately it was overlooked.  We apologize for this oversight and Becca will be in touch today, Tuesday April 19th with the intent to remedy this situation.  Thank you again for your attention to this matter.  You may contact me at the numbers listed below or via e-mail for any further questions or clarification.