Piedmont Rural Telephone Cooperative

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[redacted] I am writing in reference to the complaint filed by [redacted] Church. [redacted] We have been unable to get in contact with [redacted].  I did, however, have a conversation with [redacted], the Vice Chair of the Trustee Committee of...

the church.  [redacted] is the individual that has been coming into the office handling the church account. [redacted] tells me that the Reverend has requested one year of credit on the 2nd line to satisfy his complaint.  Our resolution: At the time we received the notice, we had already transferred three months of their payments (January – April) from the 2nd line to the primary account [redacted] in the amount of $[redacted]. We will credit the primary account an additional 9 months @ $[redacted] monthly = $[redacted] If you are unable to get in touch with [redacted], please call [redacted] at [redacted]  He will be glad to talk with you. Thank you for your help in this matter.  Let me know if you need anything else from me. [redacted] PHRDirector - Human Resources and Public RelationsDirect [redacted]Cell [redacted]Fax [redacted]