At this time, I have been contacted directly by Piaggio Group Americas Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: The company made a decision to not refund my purchase price based on incomplete and inaccurate information from their dealership Also, no one has ever called to discuss the issues with me as I requested several times, which is completely unacceptable In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Dear Revdex.com, We contacted the dealer and the customer and offered to replace the motor of the scooter This was accepted by the customer The customer picked up his scooter to makes sure that this case was closed If you have any further questions or concerns please do not hesitate to contact us Best, Erik L [redacted] Director, Technical Services
At this time, I have been contacted directly by Piaggio Group Americas Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: The company made a decision to not refund my purchase price based on incomplete and inaccurate information from their dealership Also, no one has ever called to discuss the issues with me as I requested several times, which is completely unacceptable In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Dear Revdex.com, We contacted the dealer and the customer and offered to replace the motor of the scooter This was accepted by the customer The customer picked up his scooter to makes sure that this case was closed If you have any further questions or concerns please do not hesitate to contact us Best, Erik L [redacted] Director, Technical Services