Phoenix Exteriors

Phoenix Exteriors just installed a new roof on my house. I received a text the night before letting me know that the crew would arrive the next day at 7 am. the crew arrived at 6:55. The crew did a great job. Finished in one day. The cleanup was no less than tremendous. The communication with the foreman was great. I was kept informed of the progress along the way and consulted with any issues during the installation. I would highly recommend Phoenix. I would give them SIX stars.

Very professional and good work

We regret we can not provide you with the necessary receipt from a project years ago We now use an internet cloud system that records all of our transactions from and on Yes, your work was completed in 2010, we have no records from our clients from and beyond In fact, we have never been asked to produce information from clients and prior since we've started using the cloud-based system so we have had no need to keep hard copy documents from projects completed so long ago and that are not within our workmanship warrantyWe have never provided a 20-year workmanship warranty, just a 2-year or 5-year for more money So your roof workmanship does not fall within our warranty since it ended in at least 2015, or 2012, based on what your Phoenix representative and you agreed toWe do know that we ordered an [redacted] manufactured, Oakridge series shingle, color Desert Tan We did see that on our email history we ordered that product from our supplier These are made on the southside, Summit, IL specifically You can find this product in any [redacted] ***.I just googled roof warranties and came up with this link if you would like to read it? It states roofers generally offer 2-year workmanship warranties and the material itself is warrantied for a period of 20-years to 30-years, you material warranty is 30-years It only covers defects Here is the link http://www.roofingandroofers.com/roofing/roofing_warranties.htm

The roof was completed years ago, the roof is out of warranty Client must call another contractor to replace the shingles