Phil Cissell, Inc.

Yes at the time of customer complaint, we needed a ft ladder in order to do her job,,, at that time, we did Not have that size available, she wanted her job done THAT DAYwhen we did get the ladder, she had already complainedWe service several counties and did the best we couldThank You

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I called this business several times and asked them to come back and honor their guaranteeThey knew they needed a long ladder the first time they came to my houseEvery exterminator needs a ladder that reaches the second floorI want my money back because they didn't honor their guarantee and did a poor job to begin with.
Regards,
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