To Whom it concerns, We are replying concerning a complaint made by Mrs [redacted] on 08/22/The ID is [redacted] We greatly appreciate Mrs [redacted] comments about aspects of the room that need updating We are delighted to announce that we will be implementing many of these upgrades to the property within the next few monthsIn taking great care of our charming resort, our main priority is to be able to offer a very well-maintained and comfortable atmosphereWe hope that Mrs [redacted] can give us a chance to turn her experience around itWe will give Mrs [redacted] a full refund during her previous stay The refund will be processed by the company she purchased the room fromOur commitment to investing in our property will continue with renovations thru the following monthsWe look forward to seeing Mrs [redacted] on her next trip to Saint Charles.Sincerely, Pheasant Run Resort
We have refunded the $ You should be able to verify the refund with your bank within 3-business days We appreciate your business We apologize for this inconvenience
Initial Business Response /* (1000, 5, 2015/05/29) */
Contact Name and Title: ***
Contact Email: ***@pheasantrun.com
This was released upon her check outAs stated and initialed by her on the registration card upon checkin that funds can be held by
their bank up to daysThank you
To Whom it concerns, We are replying concerning a complaint made by Mrs. [redacted] on 08/22/16. The ID is [redacted] We greatly appreciate Mrs. [redacted] comments about aspects of the room that need updating. We are delighted to announce that we will be implementing many of these...
upgrades to the property within the next few months. In taking great care of our charming resort, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope that Mrs. [redacted] can give us a chance to turn her experience around it. We will give Mrs. [redacted] a full refund during her previous stay. The refund will be processed by the company she purchased the room from. Our commitment to investing in our property will continue with renovations thru the following months. We look forward to seeing Mrs. [redacted] on her next trip to Saint Charles.Sincerely, Pheasant Run Resort
We have refunded the $273. You should be able to verify the refund with your bank within 3-5 business days. We appreciate your business. We apologize for this inconvenience.
To Whom it concerns, We are replying concerning a complaint made by Mrs [redacted] on 08/22/The ID is [redacted] We greatly appreciate Mrs [redacted] comments about aspects of the room that need updating We are delighted to announce that we will be implementing many of these upgrades to the property within the next few monthsIn taking great care of our charming resort, our main priority is to be able to offer a very well-maintained and comfortable atmosphereWe hope that Mrs [redacted] can give us a chance to turn her experience around itWe will give Mrs [redacted] a full refund during her previous stay The refund will be processed by the company she purchased the room fromOur commitment to investing in our property will continue with renovations thru the following monthsWe look forward to seeing Mrs [redacted] on her next trip to Saint Charles.Sincerely, Pheasant Run Resort
We have refunded the $ You should be able to verify the refund with your bank within 3-business days We appreciate your business We apologize for this inconvenience
Initial Business Response /* (1000, 5, 2015/05/29) */
Contact Name and Title: ***
Contact Email: ***@pheasantrun.com
This was released upon her check outAs stated and initialed by her on the registration card upon checkin that funds can be held by
their bank up to daysThank you
To Whom it concerns, We are replying concerning a complaint made by Mrs. [redacted] on 08/22/16. The ID is [redacted] We greatly appreciate Mrs. [redacted] comments about aspects of the room that need updating. We are delighted to announce that we will be implementing many of these...
upgrades to the property within the next few months. In taking great care of our charming resort, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We hope that Mrs. [redacted] can give us a chance to turn her experience around it. We will give Mrs. [redacted] a full refund during her previous stay. The refund will be processed by the company she purchased the room from. Our commitment to investing in our property will continue with renovations thru the following months. We look forward to seeing Mrs. [redacted] on her next trip to Saint Charles.Sincerely, Pheasant Run Resort
We have refunded the $273. You should be able to verify the refund with your bank within 3-5 business days. We appreciate your business. We apologize for this inconvenience.